Job Description

At Bathshack, we're passionate about delivering exceptional service and ensuring our customers have the best possible experience. We're on the lookout for a proactive and commercially-minded

Trade Sales Manager

to lead our Tradeshack team at Shore Road and drive growth across Ireland. If you thrive on building relationships, driving results, and creating scalable processes, this is the role for you!

A bit more about the role

Own trade sales performance for Tradeshack at Shore Road and build a scalable blueprint for growth across other areas in Ireland. Establish and deepen relationships with trade customers, designing onboarding and in-store stock models. Lead the team to hit channel targets aligned to Bathshack values. Achieve channel sales targets and budgeted gross margin. Build documented playbooks, SOPs, KPIs, and dashboards to replicate success across multiple sites. Drive new trade customer growth, retention, and average order value. Champion customer experience, ensuring high NPS/CSAT and efficient service times Utilise Acumatica and other systems for data-driven decision making and stock planning. Plan and deliver Trade Open/Event Days and campaigns to build the customer base and promote the Tradeshack brand. Evaluate staffing needs and foster a "one team" mindset with stores and other functions.

A bit more about you

Previous experience in trade sales, business development, or a customer-facing management role. Strong understanding of inventory control, replenishment, and audit methods. Highly organised, able to prioritise and deliver under pressure. Confident with CRM systems and data-driven decision making. Excellent communication and teamwork skills, collaborating with internal and external stakeholders. Proven leadership skills, able to set standards, coach the team, and build a customer-focused culture. Commitment to upholding Bathshack values and maintaining professional standards. Safety mindset and experience supporting basic HR duties.

Why join Bathshack?

We're Ireland's largest online bathroom retailer, with showrooms across Ireland and Northern Ireland. Over the past 15 years, Bathshack has grown rapidly, becoming a trusted name in bathrooms. Our commitment to innovation, exceptional customer service, and a personal, friendly touch sets us apart.

Why you'll love it here:

45-50k OTE

with the basic salary dependant on experience

Your birthday off

- Celebrate your day, on us!

Perks card

- Enjoy exclusive discounts on retail, travel, and more.

Staff discount

- Because your bathroom deserves the best too.

Access to our Employee Assistance Programme

for 24/7 wellbeing support.

Flexible Pension Options

- Save for your future with our Salary Sacrifice Pension Scheme, designed to make your contributions more tax-efficient.

Our Mighty Duck Recognition scheme

and learning opportunities through our Bathshack Academy.

Exciting team dynamic

- Work alongside a passionate, innovative team that thrives on collaboration.

What about the hours?

You'll work Monday to Friday, 8:00 AM - 4:30 PM.

Where will you work?

This role is based at our Shore Road Premises with the potential to grow alternative sites and may involve travel in the future. A driving licence would be preferred.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability, or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications, and abilities to perform the duties of the position.

Job Type: Full-time

Pay: 45,000.00-50,000.00 per year

Benefits:

Additional leave Company events Employee discount Health & wellbeing programme On-site parking Store discount
Work Location: In person