Job Description

Trade Shop & Warehouse Assistant

We're looking for someone who wants to make a difference. If you just want to come in, do the tasks and go home then Grampian Fasteners isn't the place for you.

- You care about each and every customer and do what you can to make it easy for them.

- You're not content with how things are done and are always looking to improve.

- You're always looking to develop your skills and knowledge.

- You appreciate the benefits of being part of a committed team.

If this sounds like you, then you're in the right place - keep reading.

Role Overview

Reporting to the Warehouse, HSE & Logistics Manager, you will be responsible for a variety of trade counter and warehouse tasks.

Whilst supporting the trade shop, your primary role is to provide a friendly welcome to our customers, assist with any queries/collections and process shop orders/take payments. You must also ensure our Trade shop is well stocked and presentable.

As Warehouse Assistant, you will work as part of our busy team involved in picking and packing customer orders using a handheld computer and receiving and storing goods. Holiday and absence cover for the delivery driver may be required along with some ad hoc deliveries, providing you hold a full, clean driving licence, although this is not an essential requirement for the role.

Core competencies

(upon which performance will be measured)

Strong communication and relationship building skills Enthusiasm & motivation to learn Teamwork Developing product knowledge Attention to detail and accuracy Problem solving Reliability & flexibility to assist in all areas when required and when the workload dictates Computer literate Health and Safety awareness

Responsibilities

Serving customers and taking payments as required Building relationships with customers Identifying product specifications from samples Managing customer collections Ensuring Trade Shop is adequately stocked and presentable at all times Handling customer complaints and feedback Regularly clean and maintain the coffee machine and ensure it is stocked with appropriate supplies Stock checking Receiving and storing goods Maintaining good health, safety and housekeeping standards

Requirements

Previous trade counter and warehouse experience is desirable but not essential. Full training will be provided This is a manual role and as such a reasonable level of physical fitness is required A full UK driving licence would be an advantage but is not essential

Expected Behaviours

At Grampian Fasteners, our mission is to provide our customers with an unrivaled service and clear value. We achieve this by focusing on the behaviours we build into our values and expect all staff to incorporate these behaviours into their daily working lives.

Our core values are

Friendly, Invested, Responsive, Supportive and Trustworthy.

Terms

Salary: 26,863.20 per annum.

Hours: 40 per week, Monday to Friday.

Contract terms: Full-time, Permanent.

Probation period: 3 months.

Benefits: Private Healthcare with extended optical and dental cover, Company Pension Scheme, Cycle to Work scheme, Commuter Travel Club Scheme.

Working location: Dyce

How to Apply

Email your CV and covering letter to recruitment@grampianfasteners.com including the Vacancy Reference GF006PD in the subject.

Closing Date

The closing date for applications is 11/07/2025.

Job Types: Full-time, Permanent

Pay: 26,863.20 per year

Benefits:

Company pension Cycle to work scheme Employee discount Free parking On-site parking Private dental insurance Private medical insurance
Schedule:

Monday to Friday
Ability to commute/relocate:

Aberdeen, AB21 0DP: reliably commute or plan to relocate before starting work (required)
Application question(s):

What is your current availability/notice period?
Experience:

Hand held scanner: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: GF001PD