Job Description

Job Category: Non-Teaching
:
Organisation: Leicestershire County Council
Work Location: County Hall, Glenfield, Leicestershire LE3 8RA
Worker Category: Hybrid worker
Salary: 26,832 - 28,146 per annum (pro-rata for part-time)
Working Hours: Full-time 37 hours per week
Contract Type: Permanent
Closing Date: 9th November 2025
Interview Date(s): Thursday 20th November 2025
Are you looking for a business support role that is much more than administration? Do you want to play a part in protecting consumers and supporting local businesses whilst working for one of the top-performing councils in the UK?
This could be the role that you have been looking for, to develop your current skills and learn new ones. Supporting a dedicated team of Trading Standards Officers to carry out enforcement work as part of their statutory functions on behalf of the Council.
About the Role
Working on a team alongside Trading Standards Officers, providing them with support to carry out their role. The team covers the legislative areas of food standards, feed, animal welfare and weights & measures. You may be asked to support colleagues from other teams from time to time. You will need to show you can follow processes accurately, logging information in accordance with the legislative framework surrounding the legal process.
You will be responsible for a wide and diverse range of duties, such as sending out questionnaires to businesses, responding to enquiries and guiding businesses through registration processes and referring to Trading Standards officers when appropriate. Alongside the administrative work you may respond to enquires and reported incidents received to the Service about businesses, products, and services and providing compliance advice and guidance via post or email. There are also practical tasks such as ensuring specialist equipment is maintained and available for officers to carry out their work.
About You
To apply for this post, you must have:

• Experience of managing one's own workload and ability to prioritise work to meet deadlines and the needs of a demanding and rapidly changing work environment.
• A proactive approach with flexibility to meet service needs, which may include working outside of normal office hours.
• Experience of communicating via telephone, letter or face to face with officers, businesses, other agencies, or departments in a professional manner.
• A broad spectrum of skills and ability to use your own initiative as well as following management instructions to enable you to efficiently carry out a wide range of tasks; experience of providing advice in an enforcement role would be an advantage.
• Enthusiastic to work in Trading Standards with an enquiring mind and an understanding of the work undertaken by Trading Standards.
• Excellent computer skills to enable fast and efficient data input and accurate and detailed recording of information, as well as understanding social media and the ability to carry out open-source research via the internet.
• Experience of working to set standards, protocols and procedures ensuring consistency and accuracy, and understanding the confidential nature of the work and adhering to GDPR.

We recommend you visit the following websites for more information about Trading Standards:
We also expect you to share and will ask you to evidence when you have demonstrated them as part of the selection process.
Interested in Flexible Working?
We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.
Every role within the Council has a defined working style, which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the page on our career site.
For more information or an informal discussion, please contact:
Alison Law Team Manager, Compliance 0116 305 6537
Nicola Ohri, Senior Trading Standards Officer
How to Apply
Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the 'About You' section above will be offered an interview under the Disability Confident Employer Scheme.
To apply for this job, please click on 'Apply Now'. You will need to upload a supporting statement as part of your application, which explains how you meet the criteria listed in the 'About You' section above. For more information, see the section on our career site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
If you have any technical issues when trying to apply for this post, please contact our Employee Service Centre:
By applying for this post, you agree to our .
About Us:
About Leicestershire County Council
Leicestershire County Council is a , , , , and organisation. In August 2021, we also signed up to the . We are strongly committed to promoting equality and opportunity, championing employee wellbeing and investing in staff training and development.
Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire.
For further information on what it's like to work for us and the benefits we offer, please refer to the following:

Skills Required