Job Description

Traffic Scotland Operator

(permanent)

Traffic Scotland (Control Room) Operator working for Mobiie (a joint venture company formed between Arcadis IBI Group and Egis), delivering the Traffic Scotland service 24/7 on behalf of Transport Scotland. This role is based at the flagship Traffic Scotland National Control Centre at South Queensferry, with spectacular views of the Firth of Forth and the 3 famous Forth Bridges.

https://www.traffic.gov.scot/about-us

Main Duties

Monitoring Scottish trunk road network using CCTV and Intelligent Transportation Systems. THIS IS NOT A SECURITY INDUSTRY JOB ROLE. Responding to and managing planned and unplanned incidents and events throughout Scotland. Controlling the network using variable message signs, motorway signal units and traffic signals. Liaising with operational partners such as Police Scotland, road maintenance companies, Traffic Scotland roadside engineers, Transport Scotland and the Met Office. Communicating traffic and travel information via our website, social media and stakeholder reports.

Salary

26,500.00

enhanced overtime rates (1.5 time)

employer pension contributions

Benefits

Employer pension

Training in all aspects of CCTV operation and Intelligent Transportation Systems

Regular overtime available with enhanced rates

Secure on-site parking

Kitchen facilities

Shower room/changing facilities

Shifts

Full-time (equivalent to 40 hrs)

Dayshift and Nightshift (2 days > 2 nights > 4 days off)

Required Qualifications/Experience

Standard Grade, GCSE, or equivalent Customer service, control room or operational role: 2 years experience Good standard of written work Good communication skills Good geographical knowledge of Scotland and its Trunk Road/Motorway Network THIS IS NOT A SECURITY INDUSTRY ROLE Applicants within daily commute of South Queensferry are preferable.
Job Types: Full-time, Permanent

Pay: 26,500.00 per year

Benefits:

Free parking On-site parking
Schedule:

12 hour shifts Day shift Holidays Monday to Friday Night shift Overtime Weekend availability
Work Location: In person

Job Types: Full-time, Permanent

Pay: 26,500.00 per year

Benefits:

Company pension On-site parking
Schedule:

Day shift Monday to Friday Night shift Overtime Weekend availability
Work Location: In person

Reference ID: CRO JUNE 2025