Are you looking to start a career in customer service but have no prior experience?
We're looking for enthusiastic and motivated individuals to join our team as
Trainee Customer Service Advisors
. This is a fantastic opportunity to gain valuable experience and grow within a supportive and professional environment.
What you'll do:
Provide excellent customer service via phone, email, and in-person interactions
Support customers with enquiries, bookings, or complaints
Maintain accurate records and handle data entry tasks
Learn and apply company procedures, systems, and policies
Work with the wider team to meet service goals and targets
What we're looking for:
A positive attitude and willingness to learn
Good communication and listening skills
Basic IT knowledge (email, typing, etc.)
Reliability, punctuality, and a team player approach
No previous experience required - full training provided
What we offer:
Full training and ongoing support
Career development opportunities
Friendly and inclusive working environment
Enhanced holiday and staff benefits
Clear progression path into senior CSA roles or other departments
Job Type: Full-time
Benefits:
Employee discount
On-site parking
Schedule:
Monday to Friday
Education:
GCSE or equivalent (required)
Work authorisation:
United Kingdom (required)
Work Location: In person
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