Job Description

A vacancy has arisen within our busy Inverness service department for a full-time trainee customer service advisor.

We are looking for the perfect candidate to provide the first point of contact for all customers at the front desk, delivering professional and efficient customer service from start to finish with their workshop visit.

Main duties include...

oBooking in customers to the workshop
oAnswering incoming calls
oMaking up invoices/Preparing paperwork
oCommunicating with the customer about their vehicle requirements

We are looking for someone who...
oHas a friendly and courteous manner
oGreat communication skills - telephone/face to face/e-mails
oExcellent computer skills - working with e-mails/dealer management system
oGood organisational skills

Our trainee programme is an excellent way of ensuring that we can identify and train the very best people to work within our growing Dealer Group. We're looking for ambitious candidates ready to take ownership of their development, work hard to achieve their potential, and grow with us.

There will be lots of opportunities to develop your career; from short to long term. Your early development is carefully mapped through your Apprenticeship journey with your learning focused on achieving an industry-recognised qualification.

To apply, please e-mail your CV and cover letter to donald.urquhart@avscot.co.uk

Job Type: Full-time

Pay: 24,420.00-32,715.90 per year

Work Location: In person

Reference ID: AVCSA