Reporting to: Operations Manager - Laser Fabrication
Job Location: Sherburn in Elmet, LS25 6NS
Position Overview
We are seeking a dedicated Laser Order Processing Sales professional to join our Internal Laser, Press & Fabrication Department. This role is integral to one of the UK's leading manufacturers of materials handling equipment, engineered to the highest specifications. You will work within a dynamic internal sales team, responsible for order processing, booking transport, liaising with clients & suppliers, quoting laser cutting, pressing, and fabrication work for both internal interdepartmental projects and external subcontract clients.
Our products are manufactured from scratch to client specifications, ranging from off-the-shelf repeat orders to bespoke solutions tailored to client needs. This is a fast-paced role requiring a keen eye for detail, a commitment to quality, and a focus on achieving sales targets to meet the demands of both internal and external clients.
Key Responsibilities
The following responsibilities are indicative but not exhaustive, and additional tasks may be required to support business needs:
Utilise Order Processing & Quoting Software to generate accurate orders & job packs and competitive quotes for laser cutting, pressing, and fabrication work.
Read and interpret client technical drawings to ensure precise information is correct for order processing from quotes for project delivery.
Book & plan Transport daily from the daily production meetings.
Build and maintain strong relationships with colleagues, clients, and management to ensure seamless communication and collaboration.
Maximise output while minimising errors, prioritising quality in every task.
Collaborate daily with factory personnel to ensure smooth production operations and sales operations.
Contribute to achieving sales targets and maintaining a focus on delivering exceptional customer service.
Manage multiple projects and tasks simultaneously, ensuring deadlines are met.
Identify opportunities to improve processes and enhance client satisfaction.
Desired Skills & Experience
We are looking for candidates who bring the following skills and experience:
Proficiency in operating Order Processing Software & Quoting Software.
Ability to read and interpret technical client drawings with a high level of accuracy.
Strong relationship management skills, with the ability to engage effectively with clients, colleagues, and stakeholders.
Excellent verbal and written communication skills, with confidence in client-facing interactions.
Exceptional organisational skills, capable of managing multiple tasks concurrently.
A proactive, highly motivated approach to work, with a focus on achieving results.
Methodical and detail-oriented, with a commitment to accuracy and quality.
Ability to work independently, using initiative, while also thriving in a collaborative team environment.
Comfortable working to tight deadlines and planning workloads effectively to meet time-sensitive requirements.
Previous experience in a order processing or sales within a manufacturing environment is desirable but not essential, as full training will be provided.
What We Offer
A competitive salary, commensurate with experience.
Opportunities for professional development and career progression within a growing, family-owned business.
A supportive and collaborative work environment with a focus on innovation and quality.
The chance to work with cutting-edge manufacturing technologies in a globally recognised company.
We are an equal opportunities employer and welcome applications from all suitably qualified individuals. All applications will be treated with the strictest confidence in accordance with GDPR and UK employment law.
Job Types: Full-time, Permanent
Pay: 12.24 per hour
Expected hours: 37.5 per week
Schedule:
Monday to Friday
Work Location: In person
Reference ID: OHRJKL525
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