Job Description

About Chillisauce

Chillisauce is a vibrant events agency based near Waterloo in London. We specialise in selling and delivering group events across the UK and Europe, with a strong focus on

stag and hen weekends

.

Our role is to make group event planning easy. We design and sell complete packages that can include accommodation, activities, transport, and nightlife. From adrenaline activities like go-karting and quad biking to cocktail making, spa days, and unique nightlife experiences, our product range is wide, varied, and constantly evolving.

What sets us apart is our people. We're energetic, customer-focused, and ambitious -- and we invest heavily in training to develop long-term sales careers.

The Role - Trainee Sales & Account Manager

This role is designed for people who want to build a

career in event sales

, but don't necessarily have formal sales experience yet.

For over 15 years, we've successfully trained Account Managers from school, university, and early-career backgrounds. Many have progressed into Senior Sales roles within Chillisauce, earning strong commissions and developing valuable commercial skills.

You'll start in a

Customer Service Executive

role, gaining a deep understanding of our products, systems, customers, and processes. This foundation sets you up to move confidently into sales, where you'll be trained to manage enquiries, build tailored event packages, and close bookings over the phone.

First Six Months - Customer Service Executive

Your first phase focuses on learning how events are delivered and how customers are supported once they've booked.

You'll be responsible for:

Managing your own portfolio of customer bookings Confirming accommodation, activities, transport, and nightlife with suppliers Ensuring bookings are accurate and delivered without issues Handling customer queries via phone, email, and internal systems Checking invoices, running reports, and maintaining booking accuracy
You'll receive structured training before taking ownership of customers, allowing you to quickly build confidence with our bespoke CRM, suppliers, and communication style.

This role develops the attention to detail, organisation, and customer understanding essential for success in sales.

Months 6-9 - Sales Training & Transition

Once you've built strong product knowledge and customer confidence, you'll begin

part-time sales training

alongside your Customer Service role.

Training is led by our Head of Sales and focuses on:

Our proven sales structure and consultative selling approach Asking effective questions to uncover customer needs Creating tailored group event packages Handling objections and confidently closing sales Learning how to maximise value while delivering great customer outcomes
Training combines classroom learning, role plays, live call listening, and detailed feedback from senior sales colleagues.

When you demonstrate competence, you'll gradually be given your own sales enquiries to manage.

The goal is for you to transition into a

full-time Sales Account Manager role within three months of starting sales training

.

Sales Account Manager - Career & Earnings

As a Sales Account Manager, you'll:

Manage inbound enquiries from customers planning group events Build and sell bespoke event packages Develop strong customer relationships Consistently work towards and exceed sales targets
Earnings:

40k-45k OTE

, with

60k+ achievable

for top performers
There is clear progression to

Senior Sales Account Manager

for high achievers.

The Teams

Customer Service Team

A supportive team of 8 people responsible for event delivery and administration. They ensure every detail is correct and every customer feels looked after.

Sales Team

A team of 15 driven, positive people who thrive on targets, commission, and results. They're ambitious, competitive, and supportive -- and play a key role in the company's growth.

What We're Looking For

We're looking for motivated people with the potential to succeed in sales.

You'll need:

A-levels or a degree, with GCSE Maths and English at Grade C or above Confident verbal and written communication skills A persuasive, adaptable communication style A genuine interest in understanding customer needs The ability to learn and retain detailed product knowledge quickly Strong organisation and time-management skills Confidence with numbers and basic commercial calculations A proactive, solution-focused mindset A strong work ethic and desire to build a sales career
Previous sales experience is

not required

-- training is provided.

Salary

24k per annum

during the first nine months as a Customer Service Executive

40k-45k OTE

upon transition into Sales

60k+

achievable for top performers

Employee Benefits

Base salary with incentives during the Customer Service phase Uncapped commission once in Sales 20 days holiday plus bank holidays (increasing annually) Pension scheme Relaxed dress code Employee discounts Monthly rewards for outstanding customer service Regular staff socials and team events Familiarisation trips to UK and overseas destinations A lively, supportive office environment with genuine career progression

How to Apply

Please send your CV along with a short covering letter to hireme@chillisauce.com explaining why you're interested in a career in event sales and why Chillisauce appeals to you.

NB. Please, NO AGENCIES; thank you for your interest but we have a direct hiring policy at Chillisauce and are unable to consider any approach for business.

Job Type: Full-time

Pay: 24,000.00-60,000.00 per year

Benefits:

Casual dress Company pension Employee discount Sick pay
Application question(s):

Why are you interested in a career in event sales and why does Chillisauce appeal to you? Do you have a party trick, if so what? Have you ever visited the destinations we offer?
Work Location: In person