Job Description

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Job Title - Estate Agent Negotiator

Department

Sales / Lettings

Reports to:

Branch Manager

Locaton:

Estate Agency Branch

Job Purpose:

To manage property sales and/or lettings by liaising with clients, conducting viewings, negotiating offers, and ensuring smooth transactions. The negotiator plays a key role in generating business and delivering excellent customer service.


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Key responsibilities

Sales & Lettings

Register and qualify new applicants (buyers, tenants) Arrange and conduct property viewings Match applicants to suitable properties and follow up proactively Negotiate offers between buyers/sellers or tenants/landlords Progress sales or lettings through to completion Identify opportunities to refer clients to in-house services such as mortgage advisors, conveyancers.

Client Relationship Management

Build and maintain strong relationships with clients Provide regular updates and feedback to vendors and landlords Deliver exceptional customer service throughout the process

Marketing & Presentation

Assist in preparing property listings, descriptions, and photos Promote properties via online portals, social media, and local marketing Support canvassing and business generation activities

Compliance & Administration

Maintain accurate records using CRM systems Ensure compliance with relevant property laws and regulations (e.g. AML, GDPR) Prepare tenancy agreements, sales memorandums, and other documentation
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Skills & Experience Required:

Previous experience in estate agency Strong communication and negotiation skills Customer-focused with a proactive attitude IT literate Full UK driving licence and access to a vehicle
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Personal Attributes:

Confident and professional presentation Target-driven and motivated by results Organised and able to manage multiple tasks Team player with a positive attitude
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Working Conditions & Benefits:

Full-time: Monday to Friday, 8:45am-5:30pm; Saturdays 9:00am-4:00pm on a rota basis 28 days holiday inclusive of bank holidays Comision and referral incentive payments. Auto-enrolment pension scheme Staff discounts Career progression opportunities within a growing organisation


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Job Title - Trainee Estate Agent / Sales Negotiator

Reports to:

Branch Manager

Locaton:

Local estate agency office or field-based

Job Purpose:

To support the sales and lettings team in generating new business, conducting property viewings, and assisting with negotiations and administrative tasks. This entry-level role is ideal for individuals looking to start a career in property, with full training provided.


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Key responsibilities

Sales & Lettings Support

Conduct property viewings and assist in booking valuations Register new applicants and qualify leads both in person and over the phone Promote and market properties across various platforms Assist in negotiating offers and progressing sales to completion Liaise with landlords, tenants, buyers, and sellers to ensure smooth transactions Identify opportunities to refer clients to in-house services such as mortgage advisors, conveyancers.

Customer Service & Relationship Building

Provide excellent customer service and build long-term client Answer enquiries via phone, email, and in person professionally and promptly Maintain regular contact with clients throughout the sales/lettings process.

Administrative Duties

Ensure all paperwork is completed accurately and efficiently when offers are made Keep CRM systems and client records up to date Support marketing efforts and business generation activities
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Skills & Experience Required:

No prior estate agency experience required Background in sales or customer service preferred Strong communication and interpersonal skills Self-motivated, ambitious, and target-driven IT literate Full UK driving licence and access to a car
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Training & Development:

Industry-leading training programmes provided, Bradleys Property Academy. Opportunities for career progression into senior negotiator or valuer roles Supportive and rewarding team environment
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Working Conditions & Benefits:

Full-time: Monday to Friday, 8:45am-5:30pm; Saturdays 9:00am-4:00pm on a rota basis 28 days holiday inclusive of bank holidays Comision and referral incentive payments. Auto-enrolment pension scheme Staff discounts * Career progression opportunities within a growing organisation