Job Description

About Us

Boston Energy is a global leader in delivering innovative solutions across the energy sector. We're passionate about efficiency, collaboration, and continuous improvement - and we're looking for people who share our drive. Join us and be part of a business that supports the world's transition to cleaner energy while investing in the growth and development of our people.

The Role

We're seeking a motivated and detail-oriented Training Administrator to join our dynamic Operational Support team. This role is central to ensuring smooth coordination of training, compliance, and support tasks, helping our employees and technicians succeed from day one.



If you're highly organised, a great communicator, and enjoy variety in your work, this is an opportunity to make a real impact.

What You'll Do

Coordinate training bookings, inductions, and eLearning refreshers for staff and technicians. Support HR and compliance processes, including database management and uploading key documentation. Liaise with internal teams to allocate operational tasks and ensure smooth workflows. Monitor and report on performance metrics (SLAs) to drive improvements. Triage queries, complaints, and escalations, ensuring they're resolved promptly. Manage expenses approvals and training budgets, ensuring resources are used effectively. Provide excellent customer service by handling phone inquiries, deliveries, and day-to-day support needs.

What We're Looking For

Experience in training administration or a similar administrative role. Strong organisational and multitasking skills, with great attention to detail. Confident in using Microsoft Office and databases. Excellent communication and interpersonal skills. A team player who thrives in a fast-paced environment. Knowledge of compliance and regulatory frameworks is desirable, but not essential.

Why Boston Energy?

Be part of a forward-thinking organisation making a difference in the energy transition. Work in a supportive, collaborative environment that values your ideas. Access to development opportunities to grow your skills and career. * Play a key role in helping our people succeed through world-class training and support.