Job Description

Acorns Children's Hospice Trust are looking for Clinical Governance, Quality and Practice Education Administrator to provide a high quality administrative support.
Main duties of the job
Acorns Children's Hospice Trust are looking for Clinical Governance, Quality and Practice Education Administrator to provide a high quality administrative support.
About us
Acorns is recognised as a great place to work because of our people. Our priority is that our people feel valued, whatever their background and experience, and wherever they work.
Details
Date posted
11 September 2025
Pay scheme
Other
Salary
24,570 to 25,150 a year
Contract
Permanent
Working pattern
Full-time
Reference number
286324
Job locations
Acorns in Birmingham Hospice
103 Oak Tree Lane
Birmingham
West Midlands
B29 6HZ
Job description
Job responsibilities
Acorns Children's Hospice Trust are looking for Clinical Governance, Quality and Practice Education Administrator to provide a high quality administrative support.
About the Role
Acorns provides care for babies, children and young people, who have life-limiting or life-threatening conditions. Our Healthcare Assistants are part of a supportive, multi-disciplinary team delivering care packages that are tailored to each childs individual holistic needs and were structured so that youll simply have the time to care.
Each hospice is purpose-built with individually decorated rooms overlooking our gardens. We try to make it as welcoming and friendly as possible a homely environment for the children, young people and their families.
As a Training Administrator, you will:

• Coordinate learning and development schedules, including inductions, mandatory training, and clinical education events, ensuring the learning journey of staff is tracked, monitored and supported
• Support the implementation and tracking of clinical governance activities including audits, policy reviews, incident reporting, and risk management tasks
• Collaborate with the Lead Practice Educator and Senior Care Leadership Team to build and revise learning pathways that reflect current standards, role requirements and individual development needs
• Liaise with internal and external trainers, guest speakers, and partner organisations to support the effective delivery of learning and governance sessions.
• Act as the first point of contact for clinical education and governance queries, triaging messages from the Academy support inbox and directing issues appropriately

About You

• Previous Admin experience
• Experience of working with learning management systems
• IT Literate

What We Offer

• 24,570 to 25,150 per annum
• Based in your nearest Hospice ( Birmingham, Worcester, Walsall)
• Employee discounts from leading retailers
• Employee gym discount scheme
• Bike-to-Work scheme
• Generous contribution to group personal pension plan or continuation of current NHS pension scheme
• NHS pension scheme life assurance or Acorns group life assurance scheme

You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be subject to an enhanced DBS check for children and will be asked to provide two satisfactory references. In addition, candidates will be asked to provide evidence of immunisation against specific diseases or confirm their willingness to receive the necessary vaccinations.
As a UNICEF Gold Rights Respecting organisation we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Childrens Rights and support all children to be Rights Holders.
If you have any questions, please contact us at recruitment@acorns.org.uk
Find out about our culture, career development, benefits and more here: Why Work for Acorns? Job description
Job responsibilities
Acorns Children's Hospice Trust are looking for Clinical Governance, Quality and Practice Education Administrator to provide a high quality administrative support.
About the Role
Acorns provides care for babies, children and young people, who have life-limiting or life-threatening conditions. Our Healthcare Assistants are part of a supportive, multi-disciplinary team delivering care packages that are tailored to each childs individual holistic needs and were structured so that youll simply have the time to care.
Each hospice is purpose-built with individually decorated rooms overlooking our gardens. We try to make it as welcoming and friendly as possible a homely environment for the children, young people and their families.
As a Training Administrator, you will:

• Coordinate learning and development schedules, including inductions, mandatory training, and clinical education events, ensuring the learning journey of staff is tracked, monitored and supported
• Support the implementation and tracking of clinical governance activities including audits, policy reviews, incident reporting, and risk management tasks
• Collaborate with the Lead Practice Educator and Senior Care Leadership Team to build and revise learning pathways that reflect current standards, role requirements and individual development needs
• Liaise with internal and external trainers, guest speakers, and partner organisations to support the effective delivery of learning and governance sessions.
• Act as the first point of contact for clinical education and governance queries, triaging messages from the Academy support inbox and directing issues appropriately

About You

• Previous Admin experience
• Experience of working with learning management systems
• IT Literate

What We Offer

• 24,570 to 25,150 per annum
• Based in your nearest Hospice ( Birmingham, Worcester, Walsall)
• Employee discounts from leading retailers
• Employee gym discount scheme
• Bike-to-Work scheme
• Generous contribution to group personal pension plan or continuation of current NHS pension scheme
• NHS pension scheme life assurance or Acorns group life assurance scheme

You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be subject to an enhanced DBS check for children and will be asked to provide two satisfactory references. In addition, candidates will be asked to provide evidence of immunisation against specific diseases or confirm their willingness to receive the necessary vaccinations.
As a UNICEF Gold Rights Respecting organisation we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Childrens Rights and support all children to be Rights Holders.
If you have any questions, please contact us at recruitment@acorns.org.uk
Find out about our culture, career development, benefits and more here: Why Work for Acorns?
Person Specification
Qualifications
Essential

• Good standard of education

Desirable

• Administration qualifications

Experience
Essential

• Experience of working in an admin roles, experience of learning management systems, database experience

Desirable

• experience of working within a clinical setting

Person Specification
Qualifications
Essential

• Good standard of education

Desirable

• Administration qualifications

Experience
Essential

• Experience of working in an admin roles, experience of learning management systems, database experience

Desirable

• experience of working within a clinical setting

Skills Required