Job Description

Training and Competency Manager

Permanent, Full-time (37.5 hours, Monday to Friday)

Field based with on average 1-2 days a week travel, the rest from home

Up to 43,000 plus car allowance 4,800 and benefits

About us

Mortgage Advice Bureau (MAB) is the UK's leading mortgage broker, winning 250+ awards for the quality of its advice and service. As experts in mortgage and protection advice, we're proud of our industry reputation and of our people, who continue to be the heart of MAB's success.

About the role

Our Training and Competency Managers work alongside Regional Managers and L&D consultants as part of a regional distribution team to oversee the capability and development of MAB's Advisers, from onboarding through to full competency and beyond, ultimately setting them up to succeed. You will build relationships with and support Advisers and firms within your region. We're looking for candidates based in the following areas:

?? Sussex, Kent or South London

Key Responsibilities

Provide effective guidance, coaching and training to both Advisers and Approved Persons. Building strong, effective relationships with Approved Persons to ensure they are able to drive firm accountability; understanding their responsibilities and managing the requirements. Working with firms to develop a holistic approach to training and development, identifying and prioritising the gaps and providing tailored solutions on a both an individual and team basis. Considering the wider impact of any risks or development needs identified, ensuring that any concerns raised or solutions offered take into account the wider implications on the team, the business and our policies and processes. Engage and collaborate with colleagues across internal teams to deliver excellence. Interpreting our regulatory requirements, policies and processes and clearly communicating responsibilities to advisers, making it easy for them to understand and adopt. Ensuring all Advisers receive required training and development in line with our T&C schemes.

About You

Proven experience in coaching and mentoring Mortgage Advisors to reach their full potential and meet target objectives A solid understanding of compliance procedures in the regulation space Be flexible, adapting quickly to changing priorities Be able to listen, understand and take into account the priorities and opinions of others - understanding how key stakeholders operate and what they need to be successful Be able to communicate effectively with a diverse range of individuals to build effective, lasting relationships You can articulate and able to adapt your communication style to convey your ideas effectively Have the technical capability that enables you to input and interpret data from multiple sources and systems Be able to deliver clear, concise guidance for others to follow Have a positive, can-do attitude and a willingness to go above and beyond for your colleagues and Advisers CeMAP qualified is essential (CeRER qualified is desirable) Be willing and able to travel

Everyone is Welcome

At MAB we value different experiences and perspectives which adds diversity and value to our culture. As an equal opportunities employer, we are committed to creating an environment where everyone feels welcomed, included and heard for who they are. We aspire to have a diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join us.



We are committed to reducing barriers in every stage of our recruitment process so everyone feels they can bring their best self when applying for new opportunities at MAB. If you'd like to hear how we can support you by adjusting our process, from application to interview and onboarding, please contact careers@mab.org.uk

Please note we are unable to consider candidates requiring visa sponsorship at this moment in time and we

are unable to accept speculative CVs from recruitment agencies with a full PSL in place.


Mortgage Advice Bureau (MAB) PLC is the UK's leading mortgage network. We're experts in Mortgage and Protection advice, with over 200 awards and counting. We're proud of our reputation in the industry and of our people, who continue to be the heart of MAB's success.


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