Job Description

At HUC, we are dedicated to working collaboratively with our colleagues and service users to deliver exceptional, high-quality services.
We are currently seeking a proactive and organised Training and Development Coordinator to join our team and play a key role in supporting the growth and development of our workforce.
In this vital role, you will be responsible for coordinating and administering a range of training initiatives across the organisation. From organising training events and managing venue bookings to creating communications that promote learning opportunities, you will help ensure training runs smoothly and effectively.
Working closely with teams across HUC, you will support the delivery of role-specific training, handle individual funding requests, and liaise with external providers to manage bookings, track attendance, and gather feedback. You'll also assist managers in monitoring statutory and mandatory training compliance, producing accurate data to support clinical governance and contract reviews.
If you are a confident communicator with strong organisational skills and a passion for supporting others' development, we'd love to hear from
Main duties of the job

• Supporting the implementation of the training plan by coordinating all aspects of course delivery to include:
• Assisting in sourcing suitable training providers and contributing to the tendering process.
• Efficiently organising training courses, including assigning trainers, booking venues, and managing logistics.
• Issuing joining instructions to participants and ensuring certificates are produced and distributed following course completion.
• Design and maintain an effective system for collecting course feedback and keeping accurate training records.
• Create and update training materials and manuals, ensuring alignment with HUC's values and compliance with CQC standards.
• Collaborate with the Communications team and managers to promote training opportunities consistently and effectively across the organisation.
• Coordinate the Training & Development Request Sub Committee meetings, including preparing agendas and distributing timely minutes.
• Manage the HUC eLearning platform (HUC Academy) by onboarding new starters, removing leavers, updating user profiles, responding to queries, and supporting compliance reporting.
• Monitor and respond to enquiries received through the HUC Academy and clinical helpdesk email accounts.
• Contribute to the development and implementation of a training strategy that supports the Board's vision for a training academy, equipping staff with enhanced skills to improve performance, career progression, retention, and reduce recruitment and training costs.

About us
At HUC, we're proud to invest in our people by offering a wide range of exciting benefits that support your personal, professional, and financial wellbeing:Exclusive Discounts: Unlock savings on shopping, travel, and more, through our Discount Hub, Blue Light Card, Tickets for Good, and more. From everyday essentials to special experiences, we've got your wallet covered!NHS Pension Scheme: Secure your future with the NHS Pension, offering peace of mind and long-term financial benefits for all our staff.Wellbeing Support: Your health matters! Enjoy access to counselling services, personalised health plans, meditation guides, energising fitness routines, and delicious recipes to keep you thriving every day.Recognition and Rewards: Your hard work won't go unnoticed! Celebrate your achievements with peer shout-outs, special awards, and exclusive event vouchers that show how much we appreciate you.Financial Perks: Take the stress out of money matters with free financial advice, a healthcare cash plan to cover everyday expenses, and smart savings options through our Credit Union.Career Growth: Build the future you deserve with our My Academy training programs, exciting internal vacancies, and regular updates to keep you in the loop with HUC news and opportunities.Office Comforts: Stay refreshed with unlimited tea and coffee, enjoy the ease of free parking, and recharge in our dedicated relaxation areas. Plus, join in on engaging team events that make every workday more enjoyable!
Details
Date posted
16 June 2025
Pay scheme
Other
Salary
26,400 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
4265-7278103
Job locations
HUC Ambulance HQ
Ascots Lane
Welwyn Garden City
AL7 4HL
Job description
Job responsibilities
For further information about the role, details can be found on the attached job description and person specification. Job description
Job responsibilities
For further information about the role, details can be found on the attached job description and person specification.
Person Specification
Education and Qualifications
Essential

• GCSEs (or equivalent) in English and Maths (e.g. Functional Skills Level 2)
• Business Administration Level 3 Diploma (or relevant experience in an administrative role)

Desirable

• CIPD Level 3 in Learning & Development or Human Resources, or working towards it
• Experience working in a training, HR, or learning & development environment

Knowledge and Experience
Essential

• Administrative experience in a fast-paced organisation
• Experience dealing with suppliers and completing requisitions
• Previous experience working in a training environment
• Experience organising events, training courses, or conferences
• Experience with using learning platforms
• Knowledge of the voluntary and community sector
• Experience handling and protecting confidential information

Desirable

• Understanding of Clinical systems, i.e. Adastra
• Working to budgets and keeping accurate financial records

Skills and Abilities
Essential

• Proactive approach to work
• Experience using Video Conference technology such as Zoom or Microsoft Teams
• Strong organisational, time-management and multi-tasking skills
• Excellent communicator; capable of maintaining relationships with various internal and external stakeholders
• Highly organised and able to manage multiple projects at the same time
• Computer literate; competent in Microsoft Excel, Outlook, Powerpoint, Word and Teams

Desirable

• Experience writing Training Strategies
• Experience in undertaking Training Needs Analysis
• Use Microsoft Excel to manipulate and present data at an Advanced level

Person Specification
Education and Qualifications
Essential

• GCSEs (or equivalent) in English and Maths (e.g. Functional Skills Level 2)
• Business Administration Level 3 Diploma (or relevant experience in an administrative role)

Desirable

• CIPD Level 3 in Learning & Development or Human Resources, or working towards it
• Experience working in a training, HR, or learning & development environment

Knowledge and Experience
Essential

• Administrative experience in a fast-paced organisation
• Experience dealing with suppliers and completing requisitions
• Previous experience working in a training environment
• Experience organising events, training courses, or conferences
• Experience with using learning platforms
• Knowledge of the voluntary and community sector
• Experience handling and protecting confidential information

Desirable

• Understanding of Clinical systems, i.e. Adastra
• Working to budgets and keeping accurate financial records

Skills and Abilities
Essential

• Proactive approach to work
• Experience using Video Conference technology such as Zoom or Microsoft Teams
• Strong organisational, time-management and multi-tasking skills
• Excellent communicator; capable of maintaining relationships with various internal and external stakeholders
• Highly organised and able to manage multiple projects at the same time
• Computer literate; competent in Microsoft Excel, Outlook, Powerpoint, Word and Teams

Desirable

• Experience writing Training Strategies
• Experience in undertaking Training Needs Analysis
• Use Microsoft Excel to manipulate and present data at an Advanced level

NHS