Job Description

Job Advert

Are you someone with Training management experience who is a strategic and creative leader with a passion for developing learning in a fast-paced environment and looking for a new challenge? This could be the role for you!

About us

Tribal Impact is a dynamic scale-up company specialising in B2B social media advocacy. We support B2B organisations that are frustrated with outbound sales and marketing tactics yielding little or no return. We believe in putting people in front of logos by empowering employees to become digital brand ambassadors. By joining the dots between Marketing, Sales and Employer Brand, we help our customers build an expert brand voice, yield higher conversion rates and drive revenue growth.

For this role, we are looking for:

Our Training and Enablement Manager leads our Client Services Training Coaching function, working with clients and internal stakeholders to help our clients drive business outcomes through the development and delivery of multifaceted learning programs encompassing virtual, online and in person learning experiences.


As our Training and Enablement Manager, you are a strategic and creative leader with a passion for developing learning experiences that delight and drive business outcomes. You have a proven track record of managing high-performing teams and creating impactful, employee-centric blended learning programs while optimising processes to drive business growth.


With exceptional communication and organisational skills, you thrive in a fast-paced environment while fostering teamwork and collaboration. Experience in an agency or consultancy is advantageous.

What we are looking for:

Proven experience leading and managing teams, ideally within a B2B environment. A passion for learning, development and social media with a curiosity for emerging trends and technologies. Strong consultative experience with the ability to assess client needs and influence stakeholders. Strong expertise and proven experience in creating and managing learning content, including webinars, video courses, interactive modules, coaching - able to demonstrate a mastery of adult learning theory and instructional design. Hands-on experience with learning management systems (LMS), content authoring tools, and educational technologies. Excellent project management skills, with the ability to develop, scale, and enhance educational initiatives. Strong coaching and mentoring skills - you know how to inspire and bring out the best in people. Excellent communication skills with the ability to communicate across levels functions. A strategic mindset with the ability to see the bigger picture while keeping an eye on the details. A team player with a 'get-stuck-in' attitude - we're a small but mighty tribe, and we all pull together to make things happen.

Responsibilities:

Work with our Client Services and Customer Success teams to ensure great customer experience, meeting internal and external expectations to build confidence in the quality of Tribal Impact services. Oversee the creation of high-quality learning programs that speak to global audiences and exceed client expectations. To lead and manage a team of trainers, coaches and LMS specialists - employees and freelance contractors. Act as a 'player-coach,' delivering programs while also guiding and supporting the team. Measure the impact of learning initiatives, using feedback and data to inform ongoing improvement. Continuously refine and improve our services, keeping up to date with the latest trends, tools, and techniques in learning and development. Explore and implement AI digital tools to enhance efficiency while maintaining a human touch. Proactively identify potential program risks and develop mitigation strategies to ensure learning programs stay on track Strong business management experience and commercial acumen with the ability to efficiently allocate resources including team members, time, and budget, to optimise project outcomes and business profitability. To evaluate key metrics, such as utilisation rates, profitability and NPS, undertaking any required improvement measures under the direction of the Chief Delivery Officer. Support employee experience, engagement, and wellbeing initiatives to foster a thriving company culture.

What we can offer you!

We practice what we preach; we're a social, employee-driven business. We pride ourselves on flexible working, where employees are given space to learn and develop. We focus on the outcomes and not the presence of a team in the office - we trust them to get the job done!

Our other perks include:

Fully remote with flexibility around our core hours Monthly wellbeing allowance Monthly working from home allowance Private health insurance Perkbox (discount codes) Quarterly in person meetups Annual training allowance

You will need:

To be prepared to travel, both nationally and internationally by our travel and subsistence policy. To be prepared to provide and utilise your own laptop, phone, and tablet to manage all work requirements and client account workload. To ensure the use of any privately-owned devices for Tribal Impact work purposes adhere to GDPR, legal requirements and relevant company policies. To actively participate in and create conversations surrounding our industry, engaging in dialogues, answering questions where appropriate, and developing trusted advisor relationships. To maintain confidentiality in all matters relating to the organisation.

Closing date for applications is Wednesday 24th September 2025

Interviews to be held on Wednesday 8th October or Thursday 9th October 2025

Interested, click apply now!