Job Description

ISS
Training Centre Coordinator
Location: Surrey, TW20 8HE
Hours of work: 45
Contract Type: Permanent
This role is INTERNAL ONLY and at present we are not accepting external applications. If you are external and apply, your application will not be considered at this time.
We are seeking a Training Centre Coordinator to support the smooth operation of our training facility.
In this role, you will greet and sign in visitors, manage access passes using the Paxton system, and organise taxis and hospitality for trainees and guests.

As Training Centre Coordinator, you will also liaise closely with trainers to ensure rooms are set up to meet their needs, helping to deliver a seamless and professional experience for everyone using the centre.
This is a great opportunity for someone organised, customer-focused, and looking to join a friendly and supportive team.
Key Responsibilities

• Open and close the building, carry out daily checks, and oversee maintenance, upgrades, and pest control.
• Act as the liaison between staff and contractors, ensuring all RAMS, paperwork, and compliance requirements are met.
• Serve as Site First Aider and Chief Fire Warden, supporting health and safety audits and maintaining safety equipment.
• Manage room bookings, set up meeting rooms, and provide AV/IT support for events and training sessions.
• Maintain kitchen equipment, order supplies, and oversee housekeeping and cleaning handovers.
• Monitor and report on facility conditions, log helpdesk requests, and maintain client compliance records.
• Support environmentally friendly practices and keep relevant departments informed of scheduled works or disruptions.

Professional and Personal Competencies/Qualifications

• Proven experience in facilities, office coordination, or hospitality environments.
• Strong organisational skills with the ability to manage multiple tasks effectively.
• Excellent communication and interpersonal skills, with a professional demeanour.
• Proficiency in IT systems, including access control, booking, and Helpdesk software.
• First Aid and Fire Warden certification (or willingness to train).
• Ability to perform manual handling tasks, including lifting and moving furniture.
• Adaptable, proactive, and solutions-focused approach to workplace challenges.

The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing
Please click on the following link for more information on this role:
If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link:
To find out more about what we do click here -
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Skills Required