Job Description

Position Overview



As the Training Delivery Manager, you play a critical role in leading and managing the delivery of high-quality training programs across international markets, ensuring seamless execution and alignment with regional needs. This role is crucial to maintaining consistency and effectiveness in training initiatives, driving the development of clinical and sales competencies within the assigned regions. Leading a team of training professionals, your role is crucial in scaling and sustaining training excellence across diverse geographies.



We're looking for:



A passionate leader who inspires and empowers teams to deliver excellence across borders

A strategic thinker who aligns global objectives with local needs to drive capability-building

A quality-focused manager who holds high standards in execution and learner experience

A results-oriented professional who leverages data and feedback to improve program impact

A culturally aware and empathetic leader who thrives in diverse, cross-functional environments

A hands-on coach who can both direct and support training teams to meet business goals



Responsibilities



Execute Training Across Markets

Oversee the end-to-end execution of training programs across regions, ensuring timely, high-quality delivery in line with global standards

Monitor executional risks and proactively address issues to minimize disruptions and ensure program success

Work cross-functionally with medical, commercial, and operational stakeholders to ensure smooth implementation and impact

Lead and Develop the Training Team

Manage, coach, and develop a geographically dispersed team of facilitators and trainers to ensure excellence in delivery

Conduct regular performance check-ins, career development planning, and feedback sessions to foster individual and team growth

Promote a culture of continuous learning, collaboration, and learner-centric facilitation

Align Across Functions and Regions

Collaborate with regional teams to tailor training modalities and implementation approaches to local market needs

Ensure consistent alignment with the Global Training Development team to maintain coherence between training design and delivery

Act as a bridge between the content development/adaptation team and front-line trainers, ensuring that learning objectives are translated into effective learner experiences

Ensure Quality & Consistency

Establish and uphold high standards for training execution across markets, embedding best practices and learner-centric delivery methods

Implement consistent feedback loops, assessments, and KPIs to monitor training effectiveness and inform continuous improvement

Champion consistency in messaging, facilitation quality, and learner outcomes across all markets



Education and Experience:

Bachelor's degree in education, business, human resources, or a related field; Master's is preferred

Demonstrated experience in training delivery, field force enablement, or learning and development roles; ideally in a commercial or healthcare environment

Experience managing direct reports and leading training teams



Skills and Competencies:

Strong project management capabilities to plan, execute, and evaluate training programs across multiple regions

Excellent communication skills to lead teams and engage with stakeholders across functions and markets

Ability to synthesize complex data into clear, concise insights and deliver impactful reports and presentations to senior leadership to support strategic decision-making

Proven leadership ability to manage, coach, and develop high-performing teams in a dynamic environment

Ability to understand diverse market contexts and generate tailored programs for each

Proficient in analysing training performance data to drive improvements and impact

Detail-oriented and quality-driven, ensuring precision in execution

Technologically proficient with e-learning platforms, virtual training tools, and LMS systems

Proven ability to anticipate and address operational challenges, guiding teams to deliver high-quality work under tight timelines across multiple projects and countries

Ability to navigate dynamic, fast-paced environments and manage multiple priorities



Physical Requirements

NOTE: This position is eligible for hybrid working arrangements and requires on-site work from a Insulet's London office at least three (3) days per week.

Travel requirements: Travel may be required, once or twice a year on average.
#LI-Hybrid #LI-JW1
Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.



We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
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