Job Description

Overview
Job role: Training Hub Manager
Salary: 58,000 - 63,000 + 15% performance bonus + a Company Car
Working location: Northstowe Training Hub
Employment type: Full time, Permanent
Please note: this role is subject to a DBS background check, carried out as part of our pre-employment screening.
Job summary:
We're looking for an experienced and passionate Hub Manager to lead NHBC's Northstowe Training Hub, ensuring high-quality delivery across apprenticeships, NVQs, and professional development programmes. You'll create a thriving, compliant learning environment where future talent can grow, while driving the success and reputation of NHBC's Commercial Services. If you're a people-focused leader with a strong L&D background and a passion for excellence, this could be your perfect next step.
What you'll be doing:

• Leading and motivating a team of trainers, assessors, and support staff to deliver outstanding learning experiences.
• Overseeing the day-to-day operations of the Training Hub, from planning and timetabling to ensuring a safe, efficient, and engaging environment.
• Managing budgets, business plans, and KPIs to deliver on commercial goals and compliance standards (Ofsted, ESFA, etc.).
• Maintaining NHBC's accreditations and ensuring quality across all apprenticeship and NVQ programmes.
• Building strong relationships with external partners, awarding bodies, and government agencies.
• Developing new opportunities to grow our training offer and enhance NHBC's commercial impact.
• Coaching and developing your team to reach their potential while maintaining motivation and engagement.

What we're looking for:

• A strong background in Learning & Development, ideally within apprenticeships or vocational training.
• Proven experience managing teams and ensuring high performance across multiple disciplines.
• Knowledge of Ofsted, ESFA, and funding frameworks.
• Experience with business planning, budgeting, and achieving P&L targets.
• Excellent communication, leadership, and stakeholder management skills.
• Teaching, assessing, or quality assurance qualifications (or equivalent experience).
• A proactive, quality-driven leader who thrives in a fast-paced environment and enjoys making a difference.

What we offer
Our benefits package includes:

• 27 days annual leave + bank holidays
• holiday purchase scheme
• enhanced pension scheme (up to 10.5%)
• life assurance
• subsidised private medical insurance
• employee discounts platform
• two days volunteer leave
• enhanced maternity, paternity, adoption leave and pay for all new parents

+ many more!
Who we are
At NHBC, we pride ourselves on being truly unique. No other organisation in our sector matches the range of services and scale we provide. As the market leader, we are recognised as the go-to for new home warranties and insurance. Our team is united by a core purpose: to raise the standards of house building and protect homeowners.
Why you should join us
As a modern, family-friendly employer, we're in a phase of rapid growth, embracing technology, data and new ways of working. We're seeking passionate, skilled and driven individuals to join us on this exciting journey.
Once onboard, you'll have access to fantastic opportunities for personal and career growth. You'll receive thorough training, continuous development and the chance to earn recognised qualifications and professional memberships to support your journey.
We support flexible working and encourage our colleagues to find a balance that suits them. While we may not be able to accommodate every request, we're always happy to have a conversation about flexible working arrangements.
Our inclusive culture
We are dedicated to fostering an inclusive culture where everyone feels empowered to bring their authentic selves to work. We firmly believe in the right of all our employees and customers to be treated fairly, with dignity and respect, and free from discrimination. Our active employee networks support colleagues and their allies, providing safe spaces for open conversations and idea-sharing.
Safeguarding
We are committed to safeguarding and promoting the welfare of all individuals and expect all staff to uphold this commitment. Appointments are subject to appropriate safeguarding checks and adherence to organisational safeguarding policies

Skills Required