Job Description

About us

At the Medication Training Company, we train health and social care staff to safely administer and manage medicines.

Since 2004, we've built an excellent reputation providing

in-person workshops, live webinars

(delivered by pharmacist and nurse trainers)

and online learning

across the UK. Foundation courses are accredited by the Royal College of Nursing.

We're a small, friendly team based in Shoreham-by-Sea, passionate about the quality of what we do.

The role

We need someone to support (and improve!) the systems that we use, to help our operations run smoothly. If you enjoy tidying processes, you'll fit right in.

Examples of what you'll do:

Moodle administration:

set up courses, enrol learners, design basic reports, reset passwords, and streamline certificate generation (with support from our Moodle freelancers)

Automation & integrations:

keep our

CRM ? email marketing system

in sync; ensure

Xero ? website

(WooCommerce/WordPress) data flows correctly

Google Calendar:

build simple workflows and reminders

Marketing:

setting up automations, QR codes, email sequences, coupon codes, and other support for marketing campaigns with Mailchimp (or other!)

Bookings & comms:

look at how we arrange training dates, send joining instructions

Registers ? certificates:

look at how we process attendance registers and create/send certificates

Scheduling & logistics:

look at how we assign trainers, check travel time/overnight expenses

Website updates (Wordpress)

keep dates, course pages and downloads current - with support from our export hosting company

Finance:

work with our accounting system: Xero, to ensure it runs smoothly

Cybersecurity:

investigate and implement cybersecurity Experience with any tools like Zapier/Make is a plus
You'll also provide cover for our Course Administrator who has 1 day/week off and annual leave.

About you

Organised, calm and detail-focused; you like making processes simpler Comfortable working across multiple systems Techy!

What we offer

30,000-36,000 FTE

(pro-rata if part-time), pension,

24 days' holiday

plus bank holidays (pro-rata if part time) Hybrid working, supportive team, meaningful work improving medicines safety Autonomy to fix processes and the backing to try better ways of working

Hours

Full time or part time, we're happy to tailor it to the right person.

Location

Some work can be from home, but we also need you in the office for ideas and good day to day communications. You'll be an important cog in a small and friendly machine!

Job Type: Full-time

Pay: 30,000.00-36,000.00 per year

Benefits:

Casual dress Flexitime Sick pay
Ability to commute/relocate:

Shoreham-By-Sea BN43 5DL: reliably commute or plan to relocate before starting work (required)
Application question(s):

Have any experience with the systems we use? What experience do you have streamlining systems?
Education:

A-Level or equivalent (preferred)
Experience:

automations and integrations: 3 years (preferred)
Work Location: In person