Job Description

Training & Support Administrator - PGL Midlands

PGL Midlands is a leading, award-winning training provider offering a range of high-quality Health & Safety training courses, NVQs, and consultancy across the Midlands region. We are passionate, quality-driven, and above all, ambitious.

We're looking for a

Training & Support Administrator

to join our growing team. This is an exciting opportunity for someone experienced, proactive, and ready to hit the ground running.

Key Responsibilities

Manage bookings, joining instructions, course materials, and learner registrations Coordinate between learners, trainers, and external partners Handle course paperwork, registers, and compliance documentation Support general front-of-house duties, including welcoming learners across 6 training venues Ensure smooth and efficient delivery of training services Build strong relationships with clients, awarding bodies, and partners Communicate with trainees, trainers, and stakeholders to ensure all training requirements are met Maintain accurate records and databases related to training activities Assist the Senior Coordinator when required, including sourcing trainers and providing support during busy periods

Requirements

Previous experience in the Health & Safety training industry or a similar training administration role Excellent communication skills (written and verbal) Strong organisational and IT skills Ability to work independently and as part of a team Quick learner with initiative and problem-solving ability Knowledge of training, NVQs, awarding bodies, and grants (advantageous) High attention to detail with a proactive, professional, and team-focused attitude Willingness to occasionally travel to support other training centres (fuel expenses covered)

Salary & Benefits

Competitive salary:

24,000 - 28,000

(higher end for candidates with training or construction admin experience)

Working hours:

Monday - Thursday 8:00am-5:00pm, Friday 8:00am-4:00pm Company pension scheme Free on-site parking Discounted products and services through our HR scheme Extra holiday entitlement between Christmas and New Year (based on team performance) Excellent opportunities for progression and career development Be part of a fast-growing company becoming the

provider of choice in Health & Safety training

How to Apply

Interested candidates should send their CV to

admin@pglmidlands.com

or call

0121 240 0375

for more information.

Job Type: Full-time

Pay: 24,420.00-28,000.00 per year

Benefits:

Additional leave Company pension Health & wellbeing programme On-site parking Store discount
Work Location: In person