Job Description

General Information

Job ID
31357
Location
London, United Kingdom
Work Types
Permanent
Categories
Capital Markets, Client Relationship Management
We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website.

About TMF Group

TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. Our 11 000+ experts and 125+ offices in 87 jurisdictions worldwide serve corporates, financial institutions, asset managers, private clients and family offices, providing the combination of accounting, tax, payroll, fund administration, compliance and entity management services essential to global business success

Discover the Role

The role of the Manager is to support and actively manage the back and middle office functions of the Cash Management team in TMF UK. The products and services are varied and driven by dynamic requirements of the individual transaction and governing documentation. The role also requires review over day-to-day issues and to act as point of escalation for all service matters. The successful candidate will be required to apply comprehensive procedures, review and reporting systems to all their clients.


The role involves the management of the client relationship and delivery of cash management services across a variety of asset classes in a timely manner and to a high standard in accordance with transaction documents and client services agreements. To develop opportunities within existing client base and assist with continuous improvement of the UK CMS Cash Management service line. The Manager will work as part of a team dedicated to the review and negotiation of documentation, assisting the team on the day-to-day servicing of call cash management services in accordance with the service agreements and transaction documentation.


The Manager will own workforce planning of the Cash Management team creating a positive working environment with high levels of motivation and engagement. They will be accountable for leading the team towards adherence to all Service Level Agreements (SLAs) and applicable Key Performance Indicators (KPIs)

Key Responsibilities

Responsible for overseeing the team, ensuring effective planning and coordination of workloads and cyclical client requirements, with a primary focus on timely and efficient client delivery Stay updated on industry and process changes and implement new initiatives in operations accordingly Collaborate with product development to ensure that system, IT, and model improvements are effectively implemented, benefiting both the operation and clients Acts as the focal point for the team to internal and external stakeholders / clients on daily operational escalations and issues. Works closely with clients to set expectations and communicates expectations to the team Collaborate with the Head of Capital Markets, Head of Loan Administration and wider CMS management on capacity planning, including submissions related to staffing, team development, and role charters within the team Act as primary owner of assigned deals; and work with the Cash Management team to manage and communicate deal information to the borrower and lending group clients Maintain expert knowledge of all relevant portfolios and deal related documentation Liaison with clients, external transaction parties and internal deal teams to ensure the smooth setup and ongoing management of the transaction Reviewing operational flow and transaction documentation Establishing processes and procedures in TMF Group systems Administering debt structures as per the transaction documentation Discharging calculation agent duties as prescribed by transaction documentation, including building and running waterfalls and associated investor reporting Performing various administrative obligations under transaction documents Liaising with appointed servicer in relation to the underlying collateral Performing cash management duties on monthly payment date including calculation and processing of principal and interest distributions pertaining to the debt instruments Producing Monthly Investor Report Assist with the day-to-day duties across the client portfolio in accordance with the required timeframes Work with client/servicer to collect and sanitize data from clients on the internal database Respond to various daily queries from internal and external stakeholders Prepare/ input payments on various banking systems managed by the cash management team Liaise with approvers to process and arrange the payments and provide supporting documents Monitor the bank accounts and confirm transfer of payments Prepare cash reconciliation for the various client bank accounts as required Assist the team with annual billing, onboarding and internal processes/controls Provide assistance with client management tasks including billing and debt management Provide coaching to junior members of the team when appropriate Assist the wider Cash Management team with various tasks as and when requested Implement appropriate controls and procedures framework ensure compliance throughout the lifecycle of a transaction

Key Requirements

Degree Qualifications (2.1 or above) or equivalent in accounting or finance At least 4 years relevant experience in a similar cash management role Expertise in all MS Office packages (Word, PowerPoint, Excel, Outlook) Fluent in both written and spoken English Familiarity with Bloomberg Advanced understanding of structured products, securitisation vehicles and cash management processes Client service skills Working knowledge of Sentry and Loan IQ a plus

What's in it for you?

An exciting opportunity in an international company Professional development opportunities as well as extensive individual further training opportunities, supported by our TMF Business Academy A career within an ever-evolving market Flat hierarchies with direct contact to management and international exchange

We're looking forward to getting to know you!