If you are ambitious, self-motivated, hardworking and a team player and interested in growing your career with an International FMCG business, please read through our job opportunity.
Key Responsibilities:Lead, mentor and develop the Transactions Specialists and Associates and through them, the initiatives with our customers to drive the Transactional Finance KPIs and process improvements within Order To Cash as per benchmarks agreed with the Head of Financial Shared Service - Transactions
Manages the OTC processes efficiently and effectively in line with Credit Policy ensuring bottlenecks are addressed and work appropriately balanced to reduce financial risk, lower costs and enable continuous efficiency and operational excellence
Build strong relationships with customers to ensure timely collection of debts
Create and maintain solid partnership with commercial teams and divisional finance director, manage periodic collaborative reviews of aged debt debt, escalate and provide supporting information to highlight significant disputes or issues, including non-compliance to internal policies
Periodic review of the Group Credit risk, ensure in line with Group and divisions Financial Authority Matrices. Work closely with Treasury and FDs to control that is being followed
Work closely with Cash and bank transactions team to manage customers in ID facility and ensure periodic reconciliations are performed
Evaluate options to mitigate the bad debt risks whilst keeping cost effective i.e. negotiation with Credit insurance and Credit rating agencies
Develop and and Manage adherence to Key Group Policies:
+ Group Credit Policy including Customers Credit Limits and Payment terms approvals as per DOA
+ Group Credit Insurance Policy
+ Customers Bad debt/Doubtful debt provisions
+ Credit Notes provisions
+ Commercial agreements accruals and releases
Identify areas of further standardisation and automation opportunities within OTC process, including disputes management. Cash allocation, Credit management and collections- review requirements and ensure aligned with SAP 4/Hannah functionalities to ensure compatibility
Ensure adequate Controls are in place across OTC to mitigate Financial , Operational, Anti-bribery, Fraud, and Reputational risks
Technical Competencies & Qualifications:Proven experience of strong leadership skills with the ability to motivate others in a Shared Service environment preferably within FMCG
Excellent relational skills building relationships resulting in strong relationships with internal customers/stakeholders who view them as a trusted partner
Strong knowledge of end to end OTC activities and best practices including billing, collections and cash application
Credit Management experience, including customers credit risks assessments and management of Receivables through Credit insurance
SAP experience essential, SAP 4/Hannah preferrable
Good awareness of all statutory, legal and fiscal regulations which affect processes / policies in functional area (local and international)
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