Job Description

Transformation Programme Lead

Location:

Hybrid (Travel to London office)

Type:

Full-time | Permanent

Salary:

Up to 85,000


#LI-Hybrid

Ready to lead a game-changing transformation?

About the Role

We are seeking a strategic and experienced

Transformation Programme Lead

to lead a high-impact initiative focused on redesigning and enhancing our learner onboarding experience. This senior leadership role offers the opportunity to shape a future-fit onboarding journey that is scalable, compliant, and commercially aligned.


You will be responsible for defining the vision, mobilising cross-functional teams, and delivering a transformation programme that improves learner and client outcomes while supporting long-term business growth.

Why This Role Matters

You'll be at the helm of a high-impact transformation programme, owning the entire onboarding journey from first contact to launch. This is your chance to shape the future of how learners engage with our services, working across digital and operational touchpoints to deliver a seamless, scalable, and delightful experience.

What You'll Be Doing

Lead the end-to-end transformation of our learner onboarding experience. Collaborate with internal and external experts to design innovative, compliant, and commercially sound solutions. Drive agile delivery, champion continuous improvement, and inspire innovation. Own the change lifecycle from discovery to optimisation. Integrate AI capabilities to enhance automation, efficiency, and learner satisfaction. Communicate the vision with clarity and energy, bringing stakeholders on the journey. Measure success through clear OKRs and data-driven insights.

What You'll Bring

Proven experience in senior change/transformation roles, ideally blending digital workflows with expert-led services. Strategic thinker with a hands-on approach to delivering business outcomes. Skilled in agile and hybrid project methodologies. Comfortable navigating ambiguity and complexity with confidence. Strong influencer and collaborator, able to lead through inspiration and impact. Passionate about service excellence and continuous improvement. Experience with AI in service design is a plus.

Success Measures

A streamlined, engaging onboarding experience for learners and employers. Increased stakeholder alignment and ownership across teams. Improved onboarding metrics, including reduced dropouts and faster time-to-launch. A scalable and adaptable onboarding process that supports future business growth.

Join us and lead the change.

This is a unique opportunity to lead a strategic transformation that will shape the future of our learner experience. If you are a visionary leader with a passion for innovation and impact, we invite you to apply.


We welcome applications from candidates of all backgrounds. However, please note that we're currently unable to offer visa sponsorship, so you'll need to have existing right to work in the UK to be considered for this role.


As part of our commitment to create an inclusive workplace where all colleagues can be their true selves, excel in their roles and progress in their careers, we recognise the importance of embracing the diversity in the working population and making Corndel a fully accessible employer.


As Corndel is a Disability Confident Employer, we make sure that a fair and proportionate number of disabled applicants who meet the minimum criteria for a job will be offered an interview. If you would like to be considered under this scheme, when submitting your application, please select the appropriate option to let us know that you have a disability. Please note this does not mean that all disabled people are entitled to an interview, in some recruitment situations such as peak times, we might need to limit the overall numbers of interviews we offer.


If you have a disability that might affect any stage of the recruitment process, please let us know about any help or reasonable adjustments you need before any interview or assessment. We'll work with you to make sure any appropriate support is in place and make the application process a more positive experience.


Corndel is committed to safeguarding and safer recruitment practices, and will undertake pre-employment checks on the successful candidate, including basic DBS Disclosure Check.