Job Description

Owens Group is a fast developing, multi-site organization with a large diverse customer base, making this an exciting opportunity. As a result, Owens Group is looking to recruit a Transport Administrator to join the team in its Llangennech Pallet Networks Department.

Job Purpose:

To carry out all necessary administration as required by the company to facilitate the smooth running of the Traffic Office.

Shifts:

Monday to Friday, 12.00 - 20.00 (40 hours per week)

Salary:

26,000.00

Job Specifications:

General Administrator Duties which may include but not limited to:

Contribute to the success of the site by ensuring that all POD and Return processes are carried out in accordance with the Network policy documents. Investigate any Delivery queries. Ensure all paperwork is returned for all customer deliveries despatched from site and chase outstanding POD's. Liaising with staff at other depots and external contacts. Photocopying, printing, organising and storing documents and computer-based information. Compiling lists of outstanding POD's and contacting the hauliers to request. Reporting the POD's outstanding each day. Assisting with customer service requirements, including incoming and outgoing phone answering Ensure that all drivers report to de-brief; so that Customer delivery and collection performance can be effectively managed. Ensure that returned documentation is correct and reconciled against that expected within each network provider. Validate that all assigned delivery and collection points have been attended according to schedule; Report all exceptions on Driver arrival, when completing de-Brief

Specific Qualifications/ Job Training

Educated to GCSE (or equivalent) standard Experience in a similar position

Specific Experience

Working with computerised systems such as Microsoft Excel Working unsupervised, managing own work to monthly/weekly deadlines.

Specific Skills

Computer literacy An effective communicator with good telephone manner Good written and verbal communication skills, able to interact at all levels both internal and external Team player with a flexible Can Do attitude

Company/Industry Knowledge

Working in a multi-disciplined environment * Able to demonstrate experience in a related environment