Job Description

About us:

The Novoferm Group consists of 5 companies; Novoferm, The Garage Door Company, BGS, Robust & Horton.

Novoferm is a member of the Sanwa Shutter family, one of the largest European manufacturers of automated garage doors systems, supplying high quality, reliable and innovative products, through a global network and thousands of Approved Distribution Partners.

The Novoferm Group are an equal opportunities employer.

This role is an 18-month FTC

Main purpose of Role:

To support the logistics team in the day to day running of the transport office.

Ensuring all drivers have their paperwork / manifests and workload on their tablets.

Dealing with internal and external enquiries.

Scope of the Role:

Retain a good communication to both internal and external customers in a professional manner.

Primary Objectives:

Dispatch drivers runs using BC Ensure POD Father is correct and up dated for the drivers Print and prepare paperwork Resolve basic problems with the driver's tablets Update vehicle whereabouts Scan and attach paper PODs to orders Send load lists to GDC branches Answer queries from customer service/GDC via phone and email Print and file paperwork into the relevant place Updating various spreadsheets as and when required Run various reports for various departments Attend meetings as and when required Resolve invoice queries

Secondary Objectives:

Ensure all paperwork is correct Support and deliver any continuous improvements

Qualifications/Skills/Experience:

Good written and verbal communication skills Good Excel knowledge Good Word knowledge

Company Values:

As a business, we recognise the importance of tailoring our decisions and actions around our company values and we are looking for an individual who can demonstrates these.

PROTECTING PEOPLE

We pride ourselves on having an impeccable safety culture. We constantly strive to improve our practices, in order to protect all personnel. We actively encourage reporting of near misses, assisting in the prevention of future accidents.

CUSTOMER FIRST

Our customer's success is our goal. We work for and with them to identify and deliver solutions that exceed expectations. We stay with them for the total life cycle of our products and services and ensure the safety of end-users and our people

MOVING FORWARD

We are energised by the drive for continuous improvement. We anticipate and adapt to changing requirements and constantly seek ways to work smarter. We welcome new ideas with an open mind.

PERFORMANCE PROMISE

We keep our promises. We drive new ideas to realisation with speed and an obsession for customer-driven quality. We thrive on challenges and take pride in our "can do" attitude.

TOGETHERNESS & TRUST

We can win only by working together. We encourage participation, and we share information and ideas. We trust and respect each other and recognise good performance. Our behaviour is characterised by the highest ethical standards

Benefits:

Health cash plan Scheme: you will be enrolled into the company health cash plan. Cycle to work scheme: The Company operates a cycle to work scheme. Eye test voucher: We offer Spec Savers eye test vouchers to all staff. Garage Door Discount Scheme: We offer a discount scheme for the purchase of a garage door. Occupational maternity pay - 8 weeks OMP and 31 weeks SMP. Occupational paternity pay - 1 week OPP and one-week SPP. Occupational adoption pay - 8 weeks OAP and 31 weeks SAP. Occupational parental bereavement pay - 2 weeks full pay.
Job Types: Full-time, Fixed term contract

Pay: Up to 26,000.00 per year

Benefits:

Company pension Cycle to work scheme Employee discount Health & wellbeing programme On-site parking Referral programme
Work authorisation:

United Kingdom (preferred)
Work Location: In person