Job Description

About TWS

TWS are a haulage company that offer temperature controlled distribution across the country. We strive to maximise the efficiency of our resources reducing empty running. This not only aids us to grow and maintain our exceptional service levels and more importantly to protect the environment. You can find further details on https://www.twilsonandsons.co.uk/

Purpose

To provide efficient and compliant administrative support to the transport department, ensuring accurate documentation, effective communication across teams, and smooth daily operations.

Role and Responsibilities

Transport Administration

:

Maintain accurate records for vehicle compliance , including delivery notes, vehicle logs. Update and maintain transport management systems (TMS) with accurate and timely data. Communicate effectively with customers, drivers, and the transport team to resolve queries and ensure smooth operations. Assist with scheduling and coordinating vehicle maintenance and inspections. Answer telephone, deal with customers and clients using OPS plan information, deal with driver queries where necessary. To produce invoices from Sales spreadsheet/POD's for clients/ customers, deal with invoices from suppliers and create PO's for payment by Finance Dept. Liaise with finance Dept., re- queries and charges to the account. Check that HGV drivers digital cards info is correct and liaise with Payroll re hours/absences where required. Ensure all documentation is complete and filed securely, keep up to date files for all vehicles and ensure all are legal and compliant and regularly serviced/taxed/insured. Rental vehicles must be compliant and rental agreement adhered to. Assist in the management of tachograph infringement reports and escalate as required on the DCRS policy.

Role Requirements

Experience in transport/logistics administration (preferred)

Working knowledge of transport compliance, vehicle records, and driver hours (desirable)

Strong IT skills, including Microsoft Office (Excel, Word, Outlook)

Confident working with transport management software (TMS)

Excellent written and verbal communication skills

Ability to prioritise workload, multitask and meet deadlines in a fast-paced environment

Help with accreditation and compliance work, General office duties/filing/cleaning if required

Provide Holiday/Absence cover

Personal Attributes

Highly organised with strong attention to detail

Professional, courteous, and team-oriented

Reliable, self-motivated, and proactive

Able to work independently and take initiative

Committed to compliance, safety, and service excellence

Role Specifics

Monday to Friday - 10 am to 2pm

13.50 per hour

TWS is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees are treated with respect and dignity, regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, disability, age, or any other characteristic protected by law.

We encourage applications from individuals of all backgrounds and aim to create a workplace free from discrimination, harassment, and retaliation. We do not tolerate discrimination of any kind, and decisions regarding employment are based solely on qualifications, merit, and business needs.

If you require any reasonable accommodations during the application or interview process, please contact HR@twilsonandsons.co.uk to discuss your needs.

Job Types: Part-time, Permanent

Pay: 13.50 per hour

Expected hours: 20 per week

Benefits:

Canteen Company pension On-site parking
Schedule:

Monday to Friday
Work Location: In person