Job Description

To provide an effective and efficient transport service which delivers and collects items such as laboratory specimens, post, medical records, lab stores, sterile supplies, furniture, computer and office equipment in addition to driving staff transportation vehicles.
The post holder will need to have the ability to effectively communicate with laboratory staff, patients, and health service colleagues. They will also provide a quality service to the patient, ensuring safety of specimens, post and equipment whilst in the care of QE Facilities.
Main duties of the job
Provide transport services as directed by a member of the management team.
Provide transport services between GP practices and Hospitals.
Transport of specimens, post, medical records, lab stores, sterile supplies, and staff between sites as required.
Any other journeys as directed by a senior member of staff.
Comply with local and national policies for the safe secure and confidential processing, and storage of patient and other confidential data.
About us
QE Facilities (QEF) is a wholly owned subsidiary company of Gateshead Health NHS Foundation Trust (GHNT), based in the North East of England.
We provide a range of non- clinical services to GHNT and other NHS organisations. Our services include: estates, facilities services, procurement, medical engineering and devices, endoscopy decontamination and sterile services, transport, out-patient pharmacy, and prevention & management of violence & aggression training (PMVA).
In addition we provide consultancy services, advising clients on all aspects of establishing a subsidiary company within an NHS body to the provision of VAT compliance advice.
QE Facilities work to their own Terms and Conditions and these are not the same as Gateshead Health NHS Foundation Trust Terms and Conditions. This is not an Agenda for Change Pay Rate.
We do not hold a sponsorship licence and are unable to offer employment under any sponsorship arrangement.
Details
Date posted
23 October 2025
Pay scheme
Other
Salary
24,465 a year
Contract
Permanent
Working pattern
Full-time
Reference number
297-QEF-7511127
Job locations
Coventry
Unit 7 Fullwood Close
Coventry
CV2 2SS
Job description
Job responsibilities

• To undertake driving duties to the required standard subject to appropriate training, driving vehicles carefully with every consideration being given to the passenger, any equipment, the vehicle itself, other road users and to comply with Road Traffic Legislation.
• It is of primary importance that the speed limit is adhered to in all cases, and that driving is safe, and all staff members who use this service are comfortable. All equipment/ specimens are transported in a safe and careful manner.
• The post holder will be expected to plan their journeys, considering the routes they should take, to ensure an efficient and effective service.
• The post holder may be required to accommodate longer distance driving as part of contracts, with overnight stays in Hotels/Bed and breakfast ect, to be in line with driving regulations.
• The post holder will be required to meet deadlines for assisted travel for example ferrys.
• The post holder is required to undertake daily vehicle checks to ensure that the vehicle is roadworthy; these checks shall include for example: oil, water, fuel, tyre pressure and tread condition, lights, warning devices etc.
• Complete a daily VDI report for the vehicle or ensuring that where appropriate your crew member has done so before commencing a shift.
• Report defects and deficiencies of the vehicle and equipment and replace all items of vehicle inventory used in accordance with Policies and Procedures.
• To maintain the vehicle and equipment in accordance with the organisations infection control policy.
• Remove and replace soiled items and equipment in order to maintain sanitary conditions.
• Ensure a vehicle accident pack is kept on board the vehicle at all times and report any vehicle damage in accordance with company policy and procedures.
• Responsible for vehicle upkeep, cleanliness, and maintenance.
• Ensure all safety checks are carried out.
• To operate any communication system supplied / fitted/ operated by the Company in accordance with its Policies and Procedures.
• To participate in the QEF driver rota covering of shifts and duties as required / directed.
• To undertake all training as required by the Company, to include mandatory training.
• To wear Personal Protective Equipment (Uniform etc.) as supplied by the Company. This equipment should be kept clean and tidy and worn to the required standard in accordance with the Companys Policies and Procedures.

Job description
Job responsibilities

• To undertake driving duties to the required standard subject to appropriate training, driving vehicles carefully with every consideration being given to the passenger, any equipment, the vehicle itself, other road users and to comply with Road Traffic Legislation.
• It is of primary importance that the speed limit is adhered to in all cases, and that driving is safe, and all staff members who use this service are comfortable. All equipment/ specimens are transported in a safe and careful manner.
• The post holder will be expected to plan their journeys, considering the routes they should take, to ensure an efficient and effective service.
• The post holder may be required to accommodate longer distance driving as part of contracts, with overnight stays in Hotels/Bed and breakfast ect, to be in line with driving regulations.
• The post holder will be required to meet deadlines for assisted travel for example ferrys.
• The post holder is required to undertake daily vehicle checks to ensure that the vehicle is roadworthy; these checks shall include for example: oil, water, fuel, tyre pressure and tread condition, lights, warning devices etc.
• Complete a daily VDI report for the vehicle or ensuring that where appropriate your crew member has done so before commencing a shift.
• Report defects and deficiencies of the vehicle and equipment and replace all items of vehicle inventory used in accordance with Policies and Procedures.
• To maintain the vehicle and equipment in accordance with the organisations infection control policy.
• Remove and replace soiled items and equipment in order to maintain sanitary conditions.
• Ensure a vehicle accident pack is kept on board the vehicle at all times and report any vehicle damage in accordance with company policy and procedures.
• Responsible for vehicle upkeep, cleanliness, and maintenance.
• Ensure all safety checks are carried out.
• To operate any communication system supplied / fitted/ operated by the Company in accordance with its Policies and Procedures.
• To participate in the QEF driver rota covering of shifts and duties as required / directed.
• To undertake all training as required by the Company, to include mandatory training.
• To wear Personal Protective Equipment (Uniform etc.) as supplied by the Company. This equipment should be kept clean and tidy and worn to the required standard in accordance with the Companys Policies and Procedures.

Person Specification
Qualifications
Essential

• Basic literacy & Numeracy qualifications

Desirable

• Categories C1 & D1 on driving licence
• Customer Services NVQ
• Basic Vehicle Maintenance
• First Aid
• Advanced Driving

Knowledge
Essential

• Full UK Driving Licence
• Experience & knowledge of Patient Transport Services
• Strong communication skills, interpersonal skills and ability to express empathy
• Route planning skills and knowledge of local area.
• Ability to respond to traffic problems, re-routing as required avoiding delays in transportation of patients and/or specimens
• Able to prioritise urgent schedules

Person Specification
Qualifications
Essential

• Basic literacy & Numeracy qualifications

Desirable

• Categories C1 & D1 on driving licence
• Customer Services NVQ
• Basic Vehicle Maintenance
• First Aid
• Advanced Driving

Knowledge
Essential

• Full UK Driving Licence
• Experience & knowledge of Patient Transport Services
• Strong communication skills, interpersonal skills and ability to express empathy
• Route planning skills and knowledge of local area.
• Ability to respond to traffic problems, re-routing as required avoiding delays in transportation of patients and/or specimens
• Able to prioritise urgent schedules

Skills Required