Moonrise Couriers Ltd is a fast-growing logistics provider specialising in multi-drop deliveries, collections, and last-mile services. We operate across the UK with a strong focus on reliability, performance, and customer satisfaction. We are now looking for an experienced
Depot Manager
to oversee daily operations at our Congleton depot.
Role Overview
The Depot Manager will be responsible for the smooth, efficient, and compliant running of the depot. You will manage drivers, ensure route performance, handle operational issues, and maintain high service standards. This role requires strong leadership, organisation, and the ability to work in a fast-paced logistics environment.
Key Responsibilities
Oversee day-to-day depot operations, ensuring all deliveries and collections are completed on time.
Manage and support a team of delivery drivers, supervisors, and admin staff.
Plan, allocate, and monitor routes to maintain performance KPIs.
Ensure scanning compliance, parcel handling accuracy, and correct loading/unloading procedures.
Lead morning briefings and end-of-day debriefs with drivers.
Resolve operational issues quickly, including route failures, customer escalations, and vehicle problems.
Monitor performance, attendance, behaviour, and adherence to standards.
Manage relationships with depot partners (e.g., UPS).
Ensure health & safety compliance across all site activities.
Maintain depot reports, logs, and performance records.
Support recruitment, onboarding, and training for new drivers.
Handle disciplinary issues professionally and in line with company policy.
Ensure vehicles are roadworthy and manage maintenance reports.
Drive continuous improvement within the depot.
Able to drive a van if routes need cover or backup
Skills & Experience Required
Previous experience in logistics, parcel delivery, transport, or depot management is essential.
Strong leadership and people-management skills.
Ability to work under pressure in a fast-paced environment.
Good IT and reporting skills (Excel, scanners, route systems).
Excellent communication skills.
Strong problem-solving and decision-making ability.
Knowledge of multi-drop delivery operations is highly beneficial.
Ability to adapt quickly and manage last-minute operational changes.
Requirements
Must be 25+ for insurance purposes.
Full UK driving licence (minimum 2 years).
Able to work Monday-Saturday if required.
Flexible approach to working hours to support operational needs.
Must be able to commute reliably to Congleton depot.
What We Offer
Competitive salary
Opportunities for progression within a growing company
Supportive team and hands-on management
Training and onboarding provided
Fast-paced, rewarding environment
Job Type: Full-time
Pay: From 24,500.00 per year
Benefits:
Canteen
Free parking
On-site parking
Ability to commute/relocate:
Congleton: reliably commute or plan to relocate before starting work (required)
Experience:
Depot Management: 1 year (required)
Language:
English (required)
Licence/Certification:
Driving Licence (required)
Work Location: In person
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