Job Description

Closing Date: 14th November 2025, 5 pm


Ref: TO/10/25


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Salary: Competitive salary
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Location: Belfast

Transport Operator TO/10/25)

Location: [Duncrue Street, Belfast]

Full-Time (40 hours Monday to Friday) & Occasional Sat working | Permanent

Salary: Competitive + Benefits

Job Purpose:

To ensure the efficient and cost-effective planning and coordination of waste collection and transportation operations across multiple sites, using a fleet of single lift, multi lift, and articulated vehicles. The role supports operational excellence, compliance, and customer satisfaction through proactive transport planning and real-time problem-solving.

Key Responsibilities:

Route Planning & Scheduling:

+ Plan daily and weekly routes for either single lift, multi lift, and articulated vehicles.
+ Optimise vehicle usage to ensure timely collections and deliveries across multiple sites.
+ Adjust plans dynamically in response to operational changes, breakdowns, or customer requests.

Driver Debrief:

Conduct daily driver debriefs to review route performance, service issues, driver compliance and vehicle defects. Ensure accurate logging of driver feedback and escalate issues where necessary. Promote a culture of safety, compliance, and continuous improvement.

Fleet Coordination:

+ Monitor vehicle availability, maintenance schedules, and driver rosters.
+ Liaise with drivers to ensure clear communication of routes and expectations.
+ Ensure compliance with legal and safety standards (e.g., driver hours, vehicle weights).

Operational Support:

+ Collaborate with transport managers and operations teams to align transport plans with site needs.
+ Maintain accurate records of vehicle movements, service logs, and route performance.
+ Use transport management systems (TMS) and GPS tracking tools to monitor and improve efficiency.

Customer Service:

+ Respond to customer queries regarding collections and deliveries and update Driver/Helper teams accordingly.
+ Ensure service levels are met and proactively resolve any transport-related issues.

Compliance & KPI Reporting:

+ Ensure all transport activities comply with relevant legislation (e.g., Waste Carrier Licence).
+ Prepare reports on transport performance, fuel usage, and route efficiency.
Produce and maintain daily and weekly reports including: + End of Day Report
+ Productivity Log & Defects Report (sent to Analyst)*
+ Run Unconfirmed Report & Clear Down
+ Predicted Disposal Report
+ Disposal Tonnage Reconciliation
+ Cost per Bin Report
+ Dashboard KPI Reports
Analyse data to identify trends, inefficiencies, and opportunities for improvement. + Support management with insights for strategic decision-making.

Handover Duties:

+ Complete and communicate clear handovers at shift changes or between planning teams. + Ensure continuity of operations by documenting outstanding issues, route changes, and service exceptions.
+ Maintain accurate and up-to-date handover logs for operational transparency.

Any other reasonable duties as deemed necessary by Management

Skills & Experience Required:

Minimum 1 year experience in transport planning, ideally within waste management or logistics. Knowledge of vehicle types and their operational capabilities (single lift, multi lift, articulated). Strong geographical knowledge of Northern Ireland and route planning skills. Proficiency in transport planning software and Microsoft Office. Excellent communication, organisational and problem-solving skills. Ability to work under pressure and adapt to changing priorities. Understanding of transport regulations and health & safety standards. Can work independently and enjoys working as part of a team Confident communicator with good communication skills (both written and verbal) Flexible approach to working hours including working weekends and Bank Holidays

Desirable Qualifications:

CPC (Certificate of Professional Competence) in Transport Management. Experience with multi-site operations. Knowledge of waste management industry practices and regulations.

Must be able to provide documentation to confirm your eligibility to work in the UK

What We Offer

Competitive salary and benefits package Supportive team environment Annual Discretionary bonus scheme, subject to the achievement of agreed KPI's for a respective year Opportunities for personal growth and development Eligible for Company Sick pay and DIS benefit after one years' continuous service Eligible for Private Healthcare Scheme and Cash health benefit (upon successful completion of probation) 33 days annual leave including Bank holidays Company pension scheme

How do you apply?

If you are interested in applying, please complete the Company Application form (available to download from our Company website or alternatively contact

HR@riverridge.co.uk

and we will post out an application form to you)

Please return your completed application form via EMAIL to

Recruitment@riverridge.co.uk

or by POST to Recruitment, RiverRidge, 62-66 Duncrue Street, Belfast, BT3 9AR

no later than 5.00pm on

Friday 14

th

November 2025

In the event of a large number of applications we reserve the right to enhance our selection criteria at the short-listing stage.

We are an Equal Opportunities Employer

How to Apply?

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If you are interested in applying for this position, please complete the Company application form, outlining how you meet the criteria and return by EMAIL to recruitment@riverridge.co.uk before 14th November 2025, 5 pm.