Job Description

Role Summary

We're looking for a proactive and organised

Transport Planner

to join our busy team. Reporting directly to the Operations Manager and Transport Manager, you'll play a key role in the day-to-day running of our operations -- handling customer enquiries, securing new work, preparing quotes, planning vehicle and driver schedules, and ensuring everything runs smoothly and profitably.

This is a hands-on, customer-facing role where your communication and decision-making will directly impact our success. If you thrive under pressure, enjoy problem-solving, and love the buzz of a busy transport office -- we want to hear from you.

Key Responsibilities

Respond promptly to customer enquiries via phone and email, providing accurate and competitive pricing Build and maintain strong, lasting relationships with customers -- people buy from people Plan and allocate jobs efficiently using available vehicle and driver resources Monitor ongoing jobs and support drivers throughout the day Ensure jobs are completed on time and meet customer expectations Communicate clearly and professionally with customers and drivers Stay calm and focused in a fast-moving environment Maintain high standards of organisation, accuracy, and follow-through

Essential Skills & Qualities

Strong numeracy and commercial awareness -- confident with pricing and cost control Methodical and detail-oriented, with a problem-solving mindset Proficient in Microsoft Excel and Word Highly organised and able to prioritise effectively under pressure A genuine team player with excellent interpersonal skills Must have experience in HGV transport planning
Comfortable in a fast-paced, constantly evolving environment

Positive, enthusiastic, and customer-focused

What We Offer

Competitive salary:

30,000-45,000

, depending on experience

Full-time

, Monday to Friday (10-hour day shifts) Free on-site parking Employees pension scheme Ongoing support and training for career development --

CPC training available

for the right candidate A stable, friendly work environment where your contribution truly makes a difference

Interested?

If you're ready for a challenging, rewarding role where no two days are the same,

apply now

and join the Archers Transport team.

Job Type: Full-time

Pay: 30,000.00-45,000.00 per year

Benefits:

On-site parking
Ability to commute/relocate:

Tamworth B78 2BP: reliably commute or plan to relocate before starting work (required)
Work Location: In person