Job Description

We're entering an exciting phase of growth, and we're looking for proactive and people-oriented Transport Supervisors to join our Operations Team. If you're someone who thrives in a fast paced environment, enjoys problem solving on the move, and takes pride in delivering excellence -- this is your chance to make a real impact, all whilst contributing to one of the UK's most exciting infrastructure projects.



You'll play a vital role in overseeing the safe and efficient flow of our drivers and services from depot to road and back again. You'll be the go-to person for on-the-ground leadership, keeping safety, service quality, and customer experience at the heart of everything you do.



Shift pattern: rotational 4 on 4 off shift pattern (including weekends)

Working hours: 39hrs over 4 days, start & finish times will vary between 0400 - 2115hrs



12 month fixed term contract with a view to becoming permanent.



Summary of main responsibilities:

Championing behavioural safety and having positive safety conversations with colleagues whilst challenging unacceptable behaviours Supervising and recording daily vehicle arrivals and departures Identifying and resolving daily operational issues including scheduling and allocation, vehicle issues and driver queries Escalating key concerns which cannot be resolved immediately to your line manager whilst providing proactive suggestions for resolutions in a timely manner Proactively engaging with customers, giving information about service arrivals and departures and managing queues Completing an accurate and concise record of passenger numbers

Skills / experience required:

Essential:

Supervisory experience Good understanding of IT A flexible approach to working hours as we are likely to become a 24/7 business.

Desirable:

Experienced in delivering a high level of customer service and dealing with complaints Management experience

Qualifications / knowledge required:

Essential:

Driving Licence IOSH Working Safely (Training can be provided) Banks Person Trained (Training can be provided)

Desirable:

Influencer Training L3 Team Leader qualification PCV/CPC Licence Holder First Aid Trained CSCS/CCNSG (Training Provided) Level 3 Health & Safety Supervisor Knowledge of the transport sector

Please note:

All employees must be willing to undergo Baseline Personnel Security Standard (BPSS) checks and hold or obtain a DBS certificate.



SPS welcomes applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual orientation or age.