Job Description

The aims of the Transport Service are to provide safe, accessible and efficient transport means to vulnerable people in order that they can participate in the services offered by Day Opportunities for vulnerable people throughout North East Lincolnshire and the surrounding area.
Please note that Care Plus Group are not currently registered to sponsor applicants from outside the EU and EEA.
Main duties of the job
Job title: Transport Team Leader
Department: Transport
Base: Cromwell Road Resource Centre and Doughty Road Depot
37.5 hours a week, permanent
Salary Range 5 29,317 - 35,715 per annum. You will be appointed on a fixed point within the range
You will undertake the day to day management of a team of transport staff, delivering a comprehensive and professional service, ensuring all Health and Safety regulations and Road Traffic legislation are adhered to in relation to transportation and vehicle safety. You will co-ordinate the transport operations to satisfy the needs of the customers through the efficient usage of the fleet. You will be required to drive vehicles as and when needed.
You must hold a D1 driving entitlement and a level 4 Supervision/Management qualification or equivalent level of competence. You should have experience of managing, recruiting and delivering training to staff and ideally have previous experience of working with vulnerable adults with a range of needs. It is also essential that you have experience of working within a transport environment, have effective customer care and decision making skills and are competent in the use of Microsoft office including Word, Outlook & Excel. A working knowledge of relevant legislation is also required.
About us
Care Plus Group is an employee owned Social Enterprise, established in 2011 to deliver NHS community health and social care services and employ over 800 people. A key feature of our organisation is the positive culture we have developed which is based on valuing, trusting, engagement, and involvement of our staff.
We consistently deliver high quality innovative services across NE Lincolnshire, reflected in an ongoing above 95% customer satisfaction feedback. Our services have received national recognition/commendations and Awards including winning a national HSJ award in November 2021. We hold the highest possible standard of ISO accreditation and are committed to reducing our carbon footprint.
We offer excellent terms and conditions including optional membership to a contributory pension scheme, Independent Provider closed access to the NHS pension scheme, lease cars, a full induction programme and an extensive range of CPD/development opportunities. We recognise continuous service from partner Health and Care organisations for the purposes of annual leave entitlement.
We are a supportive employer and operate in a way which supports family friendly and flexible working. CPG is an equal opportunities employer, committed to safeguarding the welfare of vulnerable adults and expect the same commitment from all staff and volunteers. As a Disability Confident employer, we will interview all disabled candidates who meet the essential criteria.
Details
Date posted
07 November 2025
Pay scheme
Other
Salary
29,317 to 35,715 a year Range 5 you will be appointed on a fixed point within the range
Contract
Permanent
Working pattern
Full-time
Reference number
B9814-25-264
Job locations
Cromwell Road Resource Centre
Cromwell Road
Grimsby
DN31 2BN
Doughty Road Depot
Grimsby
North East Lincolnshire
DN32 0LL
Job description
Job responsibilities
The job description is attached as a separate document with the person spec - please refer to it for more information Job description
Job responsibilities
The job description is attached as a separate document with the person spec - please refer to it for more information
Person Specification
Knowledge & Skills
Essential

• Effective IT skills including use of M365 applications, including but not limited to Excel, PowerPoint, Outlook, Word and Teams
• Working knowledge of relevant legislation e.g. Drivers Working Hours, Health and Safety Regulations, Road Traffic legislation
• Good geographical knowledge of local area of responsibility
• Effective customer care skills
• Effective decision-making skills
• Ability to deal with Emergency situations in a calm and effective manner
• Effective communication skills both verbal and written
• Able to work to tight deadlines
• Accurate record keeping
• Effective organisation and planning skills
• Supervision skills
• Ability to build positive inter-personal relationships with a range of different people e.g. service users, carers, work colleagues
• Ability to use initiative and problem solve

Experience
Essential

• Experience of supervising and recruitment and selection of staff
• Experience of working within a transport environment, including fleet maintenance
• Experience of working with a range of individuals, service user, carers, staff and other services.
• Experience of driving vehicles, carrying up to a maximum of 16 passengers
• Experience of carrying out Risk Assessments and comprehensive vehicle safety checks

Desirable

• Experience of working with vulnerable adults with a range of needs with communication difficulties
• Experience in dealing with both internal departments and external agencies

Qualifications
Essential

• D1 driving entitlement
• Level 4 qualification in Leadership, Business Management, logistics or similar related discipline
• Literacy and numeracy qualification
• Moving and Handling Certificate or willingness to undertake and complete
• First Aid Certificate or willingness to undertake and complete

Desirable

• ILM Level 3 qualification
• Level 2 qualification in computer applications or equivalent level of experience
• P.C.V driving licence with manual transmission entitlement
• Driver Qualification Card (CPC)

Other
Essential

• Ability to demonstrate commitment to CPG core values
• Ability to work flexibly in order to meet the needs of the service

Person Specification
Knowledge & Skills
Essential

• Effective IT skills including use of M365 applications, including but not limited to Excel, PowerPoint, Outlook, Word and Teams
• Working knowledge of relevant legislation e.g. Drivers Working Hours, Health and Safety Regulations, Road Traffic legislation
• Good geographical knowledge of local area of responsibility
• Effective customer care skills
• Effective decision-making skills
• Ability to deal with Emergency situations in a calm and effective manner
• Effective communication skills both verbal and written
• Able to work to tight deadlines
• Accurate record keeping
• Effective organisation and planning skills
• Supervision skills
• Ability to build positive inter-personal relationships with a range of different people e.g. service users, carers, work colleagues
• Ability to use initiative and problem solve

Experience
Essential

• Experience of supervising and recruitment and selection of staff
• Experience of working within a transport environment, including fleet maintenance
• Experience of working with a range of individuals, service user, carers, staff and other services.
• Experience of driving vehicles, carrying up to a maximum of 16 passengers
• Experience of carrying out Risk Assessments and comprehensive vehicle safety checks

Desirable

• Experience of working with vulnerable adults with a range of needs with communication difficulties
• Experience in dealing with both internal departments and external agencies

Qualifications
Essential

• D1 driving entitlement
• Level 4 qualification in Leadership, Business Management, logistics or similar related discipline
• Literacy and numeracy qualification
• Moving and Handling Certificate or willingness to undertake and complete
• First Aid Certificate or willingness to undertake and complete

Desirable

• ILM Level 3 qualification
• Level 2 qualification in computer applications or equivalent level of experience
• P.C.V driving licence with manual transmission entitlement
• Driver Qualification Card (CPC)

Other
Essential

• Ability to demonstrate commitment to CPG core values
• Ability to work flexibly in order to meet the needs of the service

Skills Required