Job Description

Hywel Dda is currently recruiting for a key role within our Trauma & Orthopaedics Team: Administrative & Information Officer. The successful candidate will be responsible for providing administrative support for the Complex Revision Arthroplasty Service and data input for Health Boards systems such as the National Joint Registry, the National Hip Fracture Database and the Bone and Joint Infection Registry which assist the clinical teams with measuring patient outcomes. The Complex Revision Arthroplasty Service is in it's infancy and the postholder will be key to the development of this service the governance processes that wrap around it. We are looking for an individual who is keen to work with clinicians to set up systems within this and would suit an organised individual with a keen eye for attention to detail. The postholder will provide data input and analytical support to the Trauma & Orthopaedic Management Team and will include the development and provision of relevant, accurate and timely information to support Management reporting, statutory returns and adhoc requests. The base of the position will be Glangwili General Hospital, Carmarthen, however there will be expectation to travel to Withybush General Hospital in Haverfordwest two days per week to support the data entry element of the role. This is a full time post - 37.5 hours per week.
Main duties of the job
To provide data input and analytical support to the Trauma & Orthopaedic Management Team.
The role includes the development and provision of relevant, accurate and timely information to support Management reporting, statutory returns and adhoc requests.
The role includes the development and provision of relevant, accurate and timely information to support Directorate reporting, statutory returns and adhoc requests. This includes data entry for The National Joint Registry and National Hip Fracture Database.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services. We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers. Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Te nby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities service

Details
Date posted
24 September 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
25,313 to 26,999 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
100-AC288-0925
Job locations
Glangwili General Hospital
Dolgwili Road
Carmarthen
SA31 2AF
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 24/10/2025 Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 24/10/2025
Person Specification
Qualifications and knowledge
Essential

• NVQ 3 or equivalent level of experience
• Competent use of Microsoft Office Suite
• Ability to extract relevant information

Desirable

• Advanced use of Microsoft Office ie ECDL
• Knowledge of NHS processes, precisions and terminology
• Knowledge of PAS

Experience
Essential

• Previous experience with data handling and large volume data input
• Experience of working to deadlines
• Previous experience working in a busy office

Desirable

• Previous exposure to NHS would be desirable
• Previous experience of coordinating meetings and minute taking

Other
Essential

• Ability to travel across the Health Board in a timely manner

Language Skills
Desirable

• Welsh Speaker (Level 1)

Person Specification
Qualifications and knowledge
Essential

• NVQ 3 or equivalent level of experience
• Competent use of Microsoft Office Suite
• Ability to extract relevant information

Desirable

• Advanced use of Microsoft Office ie ECDL
• Knowledge of NHS processes, precisions and terminology
• Knowledge of PAS

Experience
Essential

• Previous experience with data handling and large volume data input
• Experience of working to deadlines
• Previous experience working in a busy office

Desirable

• Previous exposure to NHS would be desirable
• Previous experience of coordinating meetings and minute taking

Other
Essential

• Ability to travel across the Health Board in a timely manner

Language Skills
Desirable

• Welsh Speaker (Level 1)

Skills Required