Job Description

Overview

We are seeking a dedicated and enthusiastic Travel Consultant to join our dynamic team. This role involves assisting clients in planning and booking their travel arrangements, providing expert advice, and ensuring a seamless travel experience. The ideal candidate will have a passion for travel, excellent customer service skills, and a good understanding of the hospitality industry. Previous hotel experience and familiarity with hospitality services are highly desirable. This position offers an excellent opportunity to develop a career in the travel and tourism sector within a supportive and professional environment.

Responsibilities

Assist clients in planning customised travel itineraries, including flights, accommodation, and activities Provide expert advice on destinations, travel options, and local attractions Book travel arrangements accurately using industry-standard booking systems Offer personalised recommendations based on client preferences and budgets Handle enquiries via phone, email, or in person with professionalism and courtesy Maintain detailed records of client interactions and bookings for future reference Stay informed about current travel regulations, safety protocols, and industry trends Collaborate with hotels, airlines, and other service providers to secure the best options for clients Ensure all bookings comply with company policies and client expectations

Skills

Proven experience in the hotel or hospitality industry is highly advantageous Excellent organisational skills with attention to detail Strong communication skills, both written and verbal Ability to work independently as well as part of a team Customer-focused approach with a friendly and professional demeanour Proficiency in booking software and Microsoft Office Suite Knowledge of popular travel destinations and current travel trends is desirable Flexibility to adapt to changing schedules and client needs
This position is ideal for individuals passionate about travel who enjoy helping others create memorable experiences. We welcome applicants with relevant hospitality experience eager to grow their careers within the travel industry.

Job Type: Full-time

Pay: 27,976.00 per year

Benefits:

Additional leave Canteen Casual dress Company events Discounted or free food Employee discount Free or subsidised travel Free parking On-site parking
Work Location: In person