Job Description

CHILDREN'S & ADULTS THERAPIES & DIETETIC ADMIN SERVICES
PATIENT & ADMINISTRATIVE SUPPORT ASSISTANTS
POST 1 = 37.5 HOURS PER WEEK - MONDAY-FRIDAY
POST 2 = FROM 22.5 HOURS PER WEEK UP TO 37.5 HOURS PER WEEK - MONDAY-FRIDAY
Salary: 24,465 per annum pro rata - AfC Band 2
Post 1 - 37.5 Hours:-
Monday = 7:45am to 3:45pm
Tuesday = 9:00am to 5:00pm
Wednesday = 9:00am to 5:00pm
Thursday = 7:45am to 3:45pm
Friday = 8:30am to 4:30pm
2 permanent vacancies have arisen for Patient and Administrative Support Assistants to work as part of the Children's and Adults Therapies and Dietetic Administration Services. Initially we are looking for 1 full time post, with the other post being flexible with the hours working from 22.5 to 37.5 hours per week.
Main duties of the job
You will provide full clerical and reception support to the Children's and Adults Therapies & Dietetic Services. You will undertake general clerical duties for the Nutrition and Dietetics, Occupational Therapy, Physiotherapy, Podiatry and Speech and Language Therapy Services for Children and Adults.
You will possess or be working towards a typing/word processing/IT qualification (or equivalent) and be able to demonstrate knowledge and experience of general office practices. You must also have excellent communication skills, be able to prioritise your workload and work effectively on your own and as part of the admin team.
Experience within an office environment together with experience of dealing with members of the public and general telephone enquiries is essential.
About us
Our Vision is to be a first-class provider of sustainable healthcare services, delivering the best possible care for our patients; and being a great place to work for our people. Our Proud to CARE philosophy supports this vision - and we all play a part in achieving it, by living up to the values we promise to our patients and each other.
Details
Date posted
27 October 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
24,465 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
166-DCSC-7521461
Job locations
Chesterfield Royal Hospital NHS Foundation Trust
Calow
Chesterfield
S44 5BL
Job description
Job responsibilities
Please see attached job description and person specification for detailed information on the main responsibilities of the post. Job description
Job responsibilities
Please see attached job description and person specification for detailed information on the main responsibilities of the post.
Person Specification
Qualifications & Training
Essential

• Educated to GCSE level or equivalent
• Typing/word processing/IT qualification

Desirable

• GCSE or equivalent in English and Maths
• Audio typing experience
• NVQ or equivalent qualification

Experience
Essential

• Previous office experience
• Previous experience dealing with general public
• Previous telephone experience
• Use of Microsoft Office Applications

Desirable

• Medical terminology
• Previous working in hospital environment

Skills & Knowledge
Essential

• Ability to prioritise workload
• Ability to work under pressure
• Good organisation skills

Desirable

• Knowledge of hospital IT systems

Personal Attributes
Essential

• Team working
• Confidentiality awareness

Trust Values
Essential

• Awareness of Trust CARE Values

Person Specification
Qualifications & Training
Essential

• Educated to GCSE level or equivalent
• Typing/word processing/IT qualification

Desirable

• GCSE or equivalent in English and Maths
• Audio typing experience
• NVQ or equivalent qualification

Experience
Essential

• Previous office experience
• Previous experience dealing with general public
• Previous telephone experience
• Use of Microsoft Office Applications

Desirable

• Medical terminology
• Previous working in hospital environment

Skills & Knowledge
Essential

• Ability to prioritise workload
• Ability to work under pressure
• Good organisation skills

Desirable

• Knowledge of hospital IT systems

Personal Attributes
Essential

• Team working
• Confidentiality awareness

Trust Values
Essential

• Awareness of Trust CARE Values

Skills Required