Job Description

Do you have a passion for helping patients say "yes" to life-changing dental treatment, while delivering outstanding care and communication?

We're looking for an energetic and motivated

Treatment Coordinator (TCO)

to join the award-winning team at

Re-Ignite Dental

. If you thrive in a dental environment, love building trust, and have a natural ability to influence and connect with people, this is your opportunity to make a real difference.

As a TCO, you'll be the bridge between clinical care and patient commitment - guiding individuals from initial interest to confident decision-making. You'll play a key role in presenting treatment plans, addressing concerns, and supporting patients every step of the way. Your communication skills, empathy, and ability to drive results will be central to both patient satisfaction and practice success.

Sales experience is a bonus, but not a requirement.

We'll train you in high-converting, ethical sales techniques, consultation skills, and persuasive communication that builds trust and leads to action.

What you'll be doing:

Partnering with clinicians to present treatment plans clearly and confidently. Explaining procedures, timelines, and finance options in patient-friendly language. Handling objections with empathy, clarity, and reassurance. Following up with undecided patients via phone, WhatsApp, or email to support their decision-making process. Collaborating closely with the front-of-house and clinical teams to ensure a seamless, high-touch patient experience. Maintaining accurate records of treatment plans, communication, and financial documentation.

Who you are:

GDC-registered

, with a strong understanding of the dental care environment. A confident communicator who builds trust and rapport quickly. Highly organised and able to manage multiple treatment plans and follow-ups effectively. Proactive, people-focused, and driven by results. Sales or customer service experience is a plus - but full training will be provided.
What you'll get:

A meaningful role that directly impacts patients' confidence and quality of life. In-depth training in sales psychology, patient communication, and treatment coordination. Competitive base salary of 35k

with uncapped, performance-based bonuses.

A supportive, values-driven team culture in a modern, forward-thinking clinical setting.

If you're ready to help patients say "yes" to the smile they've always wanted - we'd love to hear from you.

Job Type: Full-time

Pay: 35,000.00-60,000.00 per year

Benefits:

Company events Employee discount Referral programme
Application question(s):

What are the 3 most important aspects in guiding patients towards accepting treatment?
Work Location: In person