Job Description

Overview

We are seeking a dedicated and detail-oriented Treatment Coordinator to join our team. The ideal candidate will play a crucial role in managing patient treatment plans and ensuring a smooth experience from initial consultation through to treatment completion. This position requires excellent communication skills and a strong understanding of office operations to facilitate effective patient care. We have 2 dental practices in Birmingham and scope for development across our sites.

Responsibilities

Coordinate and manage patient treatment schedules, ensuring timely follow-ups and appointments. Communicate effectively with patients regarding their treatment options, procedures, and financial responsibilities. Maintain accurate patient records and documentation within the office system. Collaborate with dental professionals to develop tailored treatment plans for patients. Assist in the preparation of treatment presentations for patients, highlighting necessary procedures and benefits. Handle administrative tasks such as answering phone calls, responding to emails, and managing office supplies. Ensure compliance with health regulations and maintain a clean and organised office environment. Taking lead of the CRM system and ensuring

Requirements

Previous experience in an office setting, preferably within a healthcare or dental environment. Strong organisational skills with the ability to manage multiple tasks simultaneously. Excellent verbal and written communication skills to effectively interact with patients and staff. Proficiency in using office software and systems for record keeping and scheduling. A compassionate approach towards patient care, demonstrating empathy and understanding. Ability to work collaboratively within a team while also being self-motivated.
If you are passionate about providing exceptional patient care and thrive in a dynamic office environment, we encourage you to apply for this rewarding opportunity as a Treatment Coordinator.

Job Types: Full-time, Part-time, Permanent

Pay: From 25,000.00 per year

Benefits:

Company events
Work Location: In person

Reference ID: Dental Practice Treatment Coordinator (TCO)