Job Description

? We're Hiring: Treatment Coordinator (TCO) - Bespoke Dental, Reading ?

Are you a people person with excellent communication skills and a passion for providing outstanding customer service?
Bespoke Dental is looking for a warm, organised, and motivated

Treatment Coordinator (TCO)

to join our growing team.

As a leading cosmetic and general dental practice in Reading, we pride ourselves on delivering exceptional patient experiences and truly life-changing smile transformations.

Your Role & Responsibilities

As our TCO, you'll be the first point of contact for patients considering cosmetic and general dental treatments. You'll guide them through their journey with us, ensuring they feel fully supported and informed at every stage.

Key responsibilities include:

Welcoming new enquiries and converting them into consultations Conducting patient consultations to discuss treatment options, finance, and next steps Supporting patients in understanding their bespoke treatment plans Building strong relationships to ensure an excellent patient journey and experience Coordinating appointments and liaising with the clinical team for smooth scheduling Following up with patients to maximise case acceptance and maintain ongoing communication Handling financial discussions, including payment plans and treatment agreements

What We're Looking For

Previous experience in

sales or hospitality

is highly beneficial Dental experience is beneficial, but

not required

- full training will be provided Excellent communication and people skills with a caring, empathetic approach Strong organisational and administrative skills Confidence in discussing treatment options and finances with patients A proactive, positive attitude and ability to work well within a team

What We Offer

Competitive salary Commission on successful treatment conversions Training and development to excel in your role Opportunity to be part of a forward-thinking, growing dental practice Supportive and friendly team environment
Job Type: Part-time

Pay: 21,367.50-42,479.01 per year

Expected hours: 35 per week

Benefits:

Free parking On-site parking
Ability to commute/relocate:

Calcot RG31 5DG: reliably commute or plan to relocate before starting work (required)
Application question(s):

What skills do you think you can bring to this role?
Work Location: In person