Job Description

Job Summary

East Kilbride Dental Care are seeking a Treatment coordinator to join our team with previous experience in dental nursing and front of house. As the dental treatment coordinator, you will play a pivotal role in bridging the gap between patients and the dental care they need ensuring a seamless experience for patients seeking treatment. This position involves coordinating patient care, managing schedules, and facilitating communication between patients and associates. The ideal candidate will possess strong organisational skills and a keen attention to detail, ensuring that all aspects of patient treatment are handled efficiently and effectively.

Treatment Coordinator Responsibilities:

Act as a concierge for new patients to the practice, explaining all aspects of treatment and finance as well as supporting them in their treatment journey. See patients face to face and discuss treatment plans and financial options available. Get involved in business development growth strategies. Be responsible for attracting and managing enquiries from patients through digital marketing, social media, and events. Answer phone calls and patients queries.. Coordinate treatment schedules and manage appointment bookings to optimise clinic flow. Communicate effectively with patients regarding their treatment plans, answering any queries they may have. Liaise with associates to facilitate smooth transitions of care.

Skills

Previous dental nursing/ front of house experience experience using software of excellence Excellent communication skills, both verbal and written, enabling effective interaction with patients and staff. Strong organisational abilities with a focus on detail to manage multiple tasks efficiently. Proficiency in using office software and technology to streamline processes. A compassionate approach towards patient care, ensuring a supportive environment for all individuals seeking treatment. Ability to work collaboratively within a team while also being self-motivated to complete tasks independently.
Job Types: Full-time, Part-time, Permanent

Pay: 13.50-14.50 per hour

Expected hours: No more than 38 per week

Benefits:

On-site parking
Work Location: In person