We are seeking a dedicated and detail-oriented Treatment Coordinator to join our team. The ideal candidate will play a crucial role in managing patient treatment plans and ensuring a seamless experience for our patients. This position requires strong organisational skills, excellent communication abilities, and a passion for providing exceptional service .
Responsibilities
Manage new and existing patient journey from enquiry to treatment and after care.
Communicate effectively with patients regarding their treatment options and procedures and help improve conversions.
Assist in the preparation of treatment plans in collaboration with clinicians
Coordinate patient treatment schedules and ensure timely follow-ups.
Maintain accurate patient records and documentation.
Manage leads and have an efficient system in place to follow them up
Management of payment processes and helping to plan treatment financing.
Participate in training sessions to stay updated on new procedures and protocols.
Requirements
Previous dental nurse experience in Implants +/- Orthodontics is mandatory
Strong organisational skills with the ability to manage multiple tasks simultaneously.
Excellent verbal and written communication skills. Additional language skills beneficial.
Proficient in using office software and technology.
A compassionate approach towards patient care and customer service.
Ability to work effectively within a team as well as independently.
Attention to detail and accuracy in all aspects of work.
Knowledge or training in scanning patients and taking digital photographs is an advantage.
If you are passionate about making a difference in the lives of patients and possess the necessary skills, we encourage you to apply for this rewarding opportunity as a Treatment Coordinator.
Job Types: Full-time, Part-time, Permanent
Pay: From 31,826.00 per year
Additional pay:
Commission pay
Yearly bonus
Benefits:
Company pension
Employee discount
Work Location: In person
Reference ID: June tco '25
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