Job Description

Overview

We are seeking a dedicated and detail-oriented Treatment Coordinator to join our team. The Treatment Coordinator will play a vital role in ensuring that patients receive the highest level of care and support throughout their treatment journey. This position requires excellent organisational skills, a strong ability to communicate effectively with both patients and staff, and a commitment to providing exceptional service in an office environment.

Responsibilities

Manage patient appointments and ensure efficient scheduling of treatments. Serve as the primary point of contact for patients, addressing inquiries and providing information regarding treatment plans. Collaborate with dental professionals to develop tailored treatment plans that meet patient needs. Maintain accurate patient records and documentation, ensuring confidentiality and compliance with regulations. Assist in the preparation of treatment proposals and financial estimates for patients. Follow up with patients post-treatment to ensure satisfaction and address any concerns. Support the office team in administrative tasks as needed, contributing to a smooth workflow within the practice.

Qualifications

Previous experience in an office environment is preferred. Strong communication skills, both verbal and written, with the ability to interact professionally with patients and staff. Excellent organisational skills with attention to detail. Ability to work effectively in a fast-paced environment while managing multiple tasks. Proficiency in using office software and patient management systems is advantageous. A compassionate approach to patient care, demonstrating empathy and understanding throughout the treatment process.
If you are passionate about making a difference in patients' lives and thrive in an organised office setting, we encourage you to apply for this rewarding opportunity as a Treatment Coordinator.

Job Types: Full-time, Part-time, Permanent

Pay: 14.50-16.50 per hour

Benefits:

Company events Company pension
Experience:

TCO: 2 years (required) Dental receptionist: 1 year (preferred)
Work Location: In person