Job Description

Overview

We are seeking a dedicated and organised Treatment Coordinator to join our healthcare team. The successful candidate will play a vital role in managing patient treatment plans, coordinating appointments, and ensuring excellent communication between patients and medical staff. This position offers an opportunity to contribute to patient care in a professional and supportive environment, with a focus on delivering exceptional service and organisation. Prior office experience is preferred to facilitate smooth administrative operations and effective patient interactions.

Responsibilities

Coordinate patient treatment schedules, ensuring timely appointments and follow-ups Act as the primary point of contact for patients regarding their treatment plans and queries Maintain accurate and up-to-date patient records using office management systems Assist with administrative tasks such as filing, data entry, and managing correspondence Liaise with medical professionals to organise treatment procedures and ensure compliance with protocols Provide excellent customer service by addressing patient concerns empathetically and professionally Support the team in maintaining a welcoming and organised reception area

Requirements

Proven experience in an office environment, demonstrating organisational skills and professionalism Strong communication skills, both written and verbal, with a friendly approach to patient interaction Ability to manage multiple tasks efficiently whilst maintaining attention to detail Proficiency in office software programmes such as MS Office (Word, Excel, Outlook) Organised, proactive, and able to work independently as well as part of a team Previous experience within healthcare or medical settings is advantageous but not essential A positive attitude with a commitment to providing excellent patient care
Job Types: Full-time, Part-time, Permanent

Pay: 35,000.00-40,000.00 per year

Expected hours: 42 per week

Work Location: In person