Job Description

Full Time

Are you an ambitious TCO seeking a new opportunity? Are you fed up with the mundane run of the mill day to day TCO duties? Joining Smmmile as a an Invisalign TCO Treatment could be the opportunity you are looking for. We offer a fantastic core salary, bonus and additional benefits. We will help take your career to new heights in a company that goes beyond the expectations of employee satisfaction. We rated as 97% in our most recent employee engagement survey as Smmmile being a great place to work. Are you Interested? then read on.

Our Newcastle Practice was the first practice to open under the Smmmile brand in 2021. Since then we have gone from strength to strength and we now have unique opportunity for a talented individual to join our team to support our 2025 expansion plans.

The successful candidate will be an experienced Treatment Co-ordinator (TCO) and a Registered Dental Nurse. You will be joining our existing Invisalign and Implant TCO team, so you will have bags of support to make your part of the TCO function a huge success.. You will also need to have a strong ethical selling background to be successful in this role.

We are based right in the heart of Newcastle City Centre amongst the bustling retail quarter of Grey and Northumberland Street with easy access to all local transport routes. We are only 10 minutes walk from Newcastle railway station. You will play a pivotal role in leading your patients through an artificial intelligence experience in a unique setting. We are a small team too, which means there is an emphasis on quality to both patient care and your job satisfaction. You will already have a radiology qualification or willing to train in the early stages of your employment.

We combine the very best patient experience with state of the art digital technology, offering Invisalign treatments and aesthetic dentistry. So if you are looking for are looking for something unique and different, we have what you are looking for ! This opportunity is revolutionary, taking your career to the next level in the new world of dentistry. What's more, you will be working for one of the UK's leading Invisalign providers, you will love our culture, and you will be proud to act as an ambassador for our brand.

You will need to be driven, passionate, and be willing to go the extra mile to contribute the practice continued success. All our colleagues embrace our work ethics which are aligned to our core values, and so you can be assured you are joining a dedicated professional team.

You will be part of our wider group with locations in Leeds, Nottingham, Bristol and Glasgow. The implementation of this role will massively support our growth plans for 2025 and beyond!

You will be part of a growing company with excellent opportunities to develop you career even further !

We are looking for a dynamic confident individual who can bring their expertise to the treatment co-ordination role to further develop the success of our clinic.

You will need at least 2 years' experience in treatment co-ordination and be comfortable to talk to patients about their cosmetic dental procedures. A GDC registration is advantageous. We would love to have a confidential discussion about this exciting progressive career opportunity with you. This is a genuine opportunity to be part of a growing business that will give you a sense of pride, achievement and reward.

Key tasks:

Welcome the patient to the store

Build relationships with patients quickly and confidently

Maintain patient trust throughout their journey

Confidently and ethically sell dental treatment in a private cosmetic setting

Provide relevant information on dental treatment plans

Follow up on consultations

Liaise with clinicians on a daily basis

Work harmoniously within the team

Spot opportunities that will lead to successful sales

Monitor and record all enquiries

Provide daily reports for submission to the group manager

Follow the patient journey from the start and be there for the patient until the end of treatment

Support all internal and marketing activities

Attend regular meetings

Celebrate collaboratively

Benefits

Highly Competitive Salary

Recognition, Rewards and Bonus structure

. Chic spa uniform and we provide complimentary footwear

25 days holiday excluding bank holidays

Additional leave

On-going training and development

On-going support throughout your employment

Exceptional workplace setting

Collaborative working

Equality matters

Employee voice matters

Job Type: Full-time

Pay: 28,000.00-33,000.00 per year

Benefits:

Additional leave Company pension Employee discount Referral programme Store discount
Ability to commute/relocate:

Newcastle upon Tyne NE1 5AE: reliably commute or plan to relocate before starting work (preferred)
Experience:

Treatment Co-ordinator: 2 years (required)
Work Location: In person