Job Description

About Us:

Melo Dental Aesthetic is a newly opened, modern clinic offering a full range of

dental

and

facial aesthetic treatments

. We pride ourselves on delivering exceptional patient care in a warm, welcoming, and luxurious environment. As we continue to grow, we are seeking a confident, professional, and personable

Receptionist / Front of House Coordinator

to be the face of our clinic.

Role Overview:

As the

Front of House Receptionist

, you will be the first point of contact for all patients and visitors. You'll play a key role in ensuring every client has a positive and memorable experience -- from the moment they walk in to the moment they leave. The ideal candidate will not only manage reception duties efficiently but will also have strong

sales and customer service skills

, helping to promote our treatments and services confidently.

Key Responsibilities:

Greet patients warmly and ensure they feel welcome and comfortable at all times. Manage the clinic's front desk operations, including answering calls, responding to emails, and scheduling appointments. Maintain a professional and organised reception area at all times. Assist patients with enquiries about dental and aesthetic treatments. Confidently discuss and promote our range of services, supporting treatment plan conversions. Process payments, invoices, and maintain accurate patient records. Coordinate with clinicians and therapists to ensure smooth daily operations. Follow up with patients post-treatment to ensure satisfaction and encourage repeat visits. Support marketing activities, promotions, and social media engagement where required.

Key Skills & Attributes:

Previous experience in a

dental, medical, or aesthetic clinic

(preferred but not essential). Excellent

communication and interpersonal skills

. Confident with

sales

and able to promote treatments in a natural, patient-focused way. Highly organised, with strong attention to detail. Professional appearance and positive attitude. Comfortable using practice management systems and digital booking tools. Ability to multitask in a busy environment while maintaining a calm and friendly manner.
Job Type: Full-time

Pay: 24,420.00-30,000.00 per year

Work Location: In person