Job Description

Turn Around Manager (Fixed Term Contract - 6 Months)

Location:

Ipswich

Salary:

55,000 per annum

Hours:

35hrs per week

Why join us?



Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries - sustained through trauma, illness, substance abuse and more - to recover and meet their personal goals. Our employees are incredibly passionate about the jobs they do - you will find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.

About us:

The Chantry has been providing specialist neurological care for over 20 years and has built a strong reputation for quality, personalised and innovative care and rehabilitation through its range of residential and community based services.

Our service provides 26 residential beds where there are exciting opportunities for professional growth and development across complex disability, high dependency care and slow stream rehabilitation. We are also able to provide innovative ways of working within the level 2 rehabilitation unit which offers 6 beds. You would be working closely with the in-house multidisciplinary team of physiotherapists, and occupational therapists, to support goal setting and best outcomes for all clients.

Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support and help improve the lives of people with a neurological condition or brain injury.

MAIN PURPOSE:

To work with the operational and clinical team to turnaround a complex care service rated Requires Improvement (RI) by the CQC, driving rapid improvements to achieve a GOOD rating within 12 months. The post-holder will implement robust governance, enhance clinical quality, improve compliance, and ensure financial sustainability while maintaining high standards of person-centred care for individuals with brain injuries and neurodegenerative conditions.

MAIN TASKS AND RESPONSIBILITIES:

1. Leadership & Strategic Turnaround:

To support and execute a turnaround plan to achieve CQC GOOD rating. Lead, motivate, and stabilise the workforce, addressing cultural and performance issues. Implement training programmes (e.g., PBS, neurorehabilitation best practice). Foster a culture of accountability, transparency, and continuous improvement. Ensure compliance with CQC regulations, safeguarding, and best practice in neurorehabilitation.

2. Clinical & Operational Excellence:

Review and strengthen care pathways for brain injury, Huntington's, MND, and other complex needs. Implement robust clinical governance, risk management, and audit processes. Ensure MDT (Multidisciplinary Team) effectiveness, including therapy, nursing, and specialist input.

3. Regulatory & Compliance:

Address all CQC improvement areas, ensuring full compliance with all recommendations made in previous inspections both internal and external . Oversee policies, documentation, and reporting to meet CQC and legal standards. Lead CQC engagement, preparing for inspections and responding to action plans.

4. Financial & Resource Management:

Optimise staffing, agency use, and skill mix to improve efficiency. Work with finance teams to ensure service viability while improving care quality.

5. Stakeholder & Reputation Management:

Rebuild trust with service users, families, commissioners, and external partners.

Strengthen relationships with NHS, ICBs, and specialist neuro providers

ABOUT YOU:

Degree in Health/Social Care, Nursing, or Management. CQC compliance/leadership training. Proven turnaround experience in healthcare (CQC RI/Inadequate to Good). Leadership in brain injury/neurodegenerative care (Huntington's, MND) Strong knowledge of CQC KLOEs and regulatory frameworks. Strong leadership, change management, and decision-making. Ability to analyse data, implement audits, and drive improvements. Excellent communication with stakeholders at all levels. Experience in changing culture and addressing performance issues Strong commitment to Personalisation Resilient, adaptable, and able to work under pressure. Person-centred, with a commitment to dignity and quality of life. Results-driven with a focus on measurable outcomes.

REWARDS:

You can look forward to excellent benefits including:

A competitive rate of 55,000 per annum 38 Days AL Health Cash Plan (from June) Access to our Employee Assistance Programme (EAP) Excellent training and support Company Pension Eye voucher scheme Long service and staff awards Free parking This role is fixed term for 6 months

We also put a big focus on employee wellbeing and support. It matters to us that you feel at your best. Career development is a priority. We will ensure you get all the training and learning opportunities you need to achieve your goals.



To join our friendly team, click the Apply Now button.



Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible.



All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks


Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. It is a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.