Job Description

Would you like to be a crucial part of an innovative project? An exciting opportunity has arisen for a Health Care Support Worker to join the Urgent Community Response (UCR) team based in Church Stretton, as part of the Virtual Wards Service.
The Virtual Ward is a system wide initiative, working in partnership to provide our patients with access to rapid assessment, treatment, virtual monitoring and care planning to stabilise and support an acute episode of ill health or a deteriorating chronic condition that would alternatively require admission to hospital.
The service offers an appropriate alternative to admission pathway, which aims to deliver a recommended and agreed medical, nursing & therapeutic treatment plan. The focus is supporting the safe management of people in their own home. The role and service offer integration and partnership working across the system to ensure a seamless service.
Main duties of the job
You will be responsible to support the delivery of quality healthcare interventions to patients living in their own environment in the community, in order to meet their health and wellbeing needs, and to facilitate re-ablement support in order to maximise a patients functional independence at point of referral.
You will support individuals and clinical teams to deliver high quality, clinically effective patient care through assessment, planning, implementation and evaluation. Along the way, you'll build strong relationships with a wide range of healthcare professionals and patients.
About us
Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.
Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.
Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.
Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.
Details
Date posted
03 November 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year per annum
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
825-7525453-OPS-A
Job locations
Mayfair Wellbeing Centre
Easthope Road
Church Stretton
SY6 6BL
Job description
Job responsibilities
Please see the job description and person specification attached for further information on the role. Job description
Job responsibilities
Please see the job description and person specification attached for further information on the role.
Person Specification
Training and Qualifications
Essential

• GCSE Grade A-C in English & Maths or equivalent.
• NVQ Level 3 in Direct Care or equivalent.
• Venepuncture Certificate of Competency or willing to work towards.

Experience
Essential

• Demonstratable experience in a healthcare setting.
• Ability to work with MS Office package or willingness to work towards.

Knowledge and Skills
Essential

• Awareness of long-term conditions.
• Awareness of needs of palliative care patients.
• Experience in performing basic nursing tasks such as simple dressings.
• Experience in the administration of insulin and monitoring of blood sugars, or willing to undertake additional training.
• Able to work independently with guidance.
• Remains aware of own limitations.

Other
Essential

• Ability to meet travel requirements of the role

Person Specification
Training and Qualifications
Essential

• GCSE Grade A-C in English & Maths or equivalent.
• NVQ Level 3 in Direct Care or equivalent.
• Venepuncture Certificate of Competency or willing to work towards.

Experience
Essential

• Demonstratable experience in a healthcare setting.
• Ability to work with MS Office package or willingness to work towards.

Knowledge and Skills
Essential

• Awareness of long-term conditions.
• Awareness of needs of palliative care patients.
• Experience in performing basic nursing tasks such as simple dressings.
• Experience in the administration of insulin and monitoring of blood sugars, or willing to undertake additional training.
• Able to work independently with guidance.
• Remains aware of own limitations.

Other
Essential

• Ability to meet travel requirements of the role

Skills Required