Job Description

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.



HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.



Are you interested in building version 1.0 of a new product or feature? Are you passionate about creating first class online and mobile experiences? Do you want to define how customers will interact, discover and experience the products you create in the future?



HSBC is seeking talented Senior UX designers capable of leading the design and user experience of HSBC Private Banking products. Candidates need to have a strong sense of ownership, passion to provide great customer experiences and excellent troubleshooting skills even when in high-pressure situations. They must also have experience in leading the entire end to end lifecycle of the product conception and design. This will also include mentoring and developing other Designers within the team as well as stakeholders.

We have multiple positions available to join this team on a Fixed Term Contract basis ranging from 7-12 months in duration.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you will:

Use business requirements and market research, metrics, usability findings and customer feedback to assist in developing scenarios, use cases, and high-level requirements Develop and maintain detailed design patterns that scale for your team and influence other designers Create information architecture, wireframes, user flows, high-fidelity mocks, and prototypes for new applications and experiences. Eloquently and simply present, explain and justify design solutions and decisions to multidisciplinary teams Take ownership of all your products and continually look to understand your successes and failures and always look for ways to iterate and improve your products and yourself.

To be successful in this role you should meet the following requirements:

Financial Services Experience - desirable Extensive experience as a Senior UX / UI designer or similar role Experience designing and building mobile and/or web applications or other software Fluency in best practices for information architecture, interaction design, user-centered design processes, and user experience principles Relentless desire for innovation, balanced with business needs, and customer expectations. Strong interpersonal skills and ability to build trust quickly amongst peers and leadership.

This role can be based in London, Birmingham or Sheffield.

Opening up a world of opportunity

Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.



If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:


Email: hsbc.recruitment@hsbc.com


Telephone: +44 207 832 8500