Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



UK Engineering Lead

What this job involves:

JLL is seeking a dynamic London Metro & UK Engineering Lead to oversee engineering operations across our critical building portfolio throughout London and the wider UK region. This leadership role requires a strategic thinker who can drive operational excellence while fostering a workplace experience-led culture that puts our clients at the center of everything we do. The successful candidate will leverage cutting-edge technology and digital solutions to optimise building performance and enhance occupant experiences, with particular focus on delivering exceptional service across three flagship London properties

What your day will look like:

Team Leadership & Management

Lead and develop a diverse team of engineers, technicians, and coordinate with external vendors to deliver exceptional service across the UK portfolio

Foster a collaborative, high-performance culture focused on continuous improvement and professional development

Implement strategic workforce planning to ensure optimal resource allocation across multiple sites and client requirements



London-Centric Strategic Operations

Develop and execute comprehensive engineering strategies for three key flagship buildings in Central London, each requiring specialized approaches:

Premium Grade A Office Tower (City of London):

Lead implementation of advanced smart building technologies including AI-driven HVAC optimization, predictive maintenance systems, and integrated workplace experience platforms to support high-density financial services tenants

Mixed-Use Commercial Complex (Canary Wharf):

Oversee complex multi-system integration across retail, office, and hospitality spaces, focusing on energy efficiency optimization, coordinated security systems, and seamless tenant experience technologies

Historic Refurbished Corporate Headquarters (West End):

Balance heritage preservation requirements with modern engineering standards, implementing discrete technology solutions while maintaining architectural integrity and delivering contemporary workplace amenities



Engineering Operations Excellence

Oversee the efficient performance, maintenance, and operations of all engineering systems within client-owned properties

Provide engineer support across Europe when required to ensure asset and building operation

Ensure compliance with health and safety regulations, building codes, and industry standards across all managed facilities

Drive preventive maintenance programs and implement best practices to maximize system reliability and minimize downtime

Monitor key performance indicators and implement corrective actions to meet or exceed service level agreements

Coordinate with London-specific regulatory bodies including City of London Corporation, local borough councils, and Historic England where applicable



Technology Integration & Digital Innovation

Champion the implementation of smart building technologies, IoT sensors, and advanced building management systems to optimize performance

Lead digital transformation initiatives including predictive maintenance programs, automated monitoring systems, and data analytics platforms

Oversee integration of mobile technologies, cloud-based solutions, and digital work order management systems

Drive adoption of emerging technologies such as AI-powered building optimization, virtual reality for training, and augmented reality for maintenance procedures

Collaborate with IT teams to ensure cybersecurity protocols are maintained across all connected building systems



Client Relationship Management

Maintain strong relationships with key stakeholders and client representatives across the three flagship London properties, serving as the primary engineering contact for strategic accounts

Develop and implement customer-centric service delivery strategies that enhance the overall workplace experience through technology-enabled solutions

Lead regular client meetings, present operational performance reports, and provide technical expertise to support business development initiatives

Demonstrate value through technology-driven insights, real-time performance dashboards, and data-driven recommendations tailored to each building's unique requirements



Strategic Planning & Innovation

Develop and execute engineering strategies that align with JLL's broader business objectives and client needs, with emphasis on digital transformation

Create London market-specific approaches that address unique challenges including air quality management, urban heat island effects, and high-density occupancy requirements

Identify opportunities for operational efficiency improvements, cost savings, and technology integration across the flagship portfolio

Stay current with PropTech trends, emerging technologies, and sustainability initiatives relevant to premium London commercial properties

Lead evaluation and implementation of new technologies including energy management systems, occupancy sensors, and automated fault detection



Required Qualifications



Education & Experience

Bachelor's degree in Engineering (Mechanical, Electrical, Building Services, or related field) or equivalent technical qualification

Minimum 7-10 years of progressive experience in building engineering operations with at least 3-5 years in management roles

Proven track record of managing complex, multi-site engineering operations preferably within London commercial real estate market

Demonstrated experience implementing technology solutions in premium building operations environments

Specific experience with Grade A office buildings and mixed-use developments in major metropolitan areas



Technical Expertise

Comprehensive knowledge of building systems including HVAC, electrical, plumbing, fire safety, security, and building automation systems

Strong understanding of smart building technologies, IoT platforms, and integrated building management systems

Experience with cloud-based maintenance management systems (CMMS), mobile applications, and digital work order platforms

Knowledge of data analytics, performance monitoring software, and energy management technologies

Familiarity with cybersecurity principles as applied to building systems and connected devices

Understanding of London-specific building regulations, planning constraints, and heritage considerations

Strong understanding of energy management principles and sustainability technologies



Leadership & Communication Skills

Exceptional leadership abilities with experience managing diverse, geographically dispersed teams in technology-enabled environments

Outstanding verbal and written communication skills with ability to present technical and technology concepts to non-technical stakeholders

Proven customer service orientation with experience managing high-profile client relationships in premium commercial properties

Experience working with demanding corporate clients and ability to maintain service excellence under pressure



Preferred Qualifications

Professional engineering certification or chartered status (CEng, IEng)

Experience with advanced building technologies such as AI/ML applications, digital twins, or predictive analytics platforms

Project management certification (PMP, PRINCE2) or equivalent experience

Knowledge of BREEAM, LEED, NABERS, or other sustainability certification programs

Familiarity with PropTech solutions and emerging real estate technologies

Experience with enterprise software integration and API management

Understanding of 5G, edge computing, or other emerging connectivity technologies

Previous experience managing flagship properties or portfolio anchor buildings



Technology Skills

Proficiency with building management systems (BMS) and supervisory control and data acquisition (SCADA) systems

Experience with mobile workforce management applications and cloud-based platforms

Knowledge of data visualization tools and business intelligence software

Understanding of network infrastructure, wireless technologies, and system integration protocols

Familiarity with virtual and augmented reality applications in facilities management



What We Offer

Professional development opportunities and support for continuing education including technology training

Access to cutting-edge PropTech solutions and innovation labs

Leadership responsibility for three prestigious London flagship properties with high-profile client portfolios

Exposure to diverse, premium commercial properties across London and the UK



#LI-JA1

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.