Job Description

Company Description

We're the nation's favourite heating brand, here to warm up people's homes, lives, and futures.

From boilers, hybrids and heat pumps to solar thermal and smart controls, we're giving our customers plenty of choice. With cutting-edge tech and research, we're right in the thick of the drive for a better future of home heating.

It's not all tools and tech. People are the real heart of our company. We connect with our customers to deliver genuinely helpful support, and we care about our employees and give them enriching careers. We work hard, we work together, and we work with a cause - delivering brilliant customer support and exceptional engineering.

As an organisation of more than 1,600 employees, we also take our role in the communities we serve seriously. From giving away free heating systems for community spaces, to our charity, education, and volunteer work - we're no strangers to rolling our sleeves up, getting stuck in, and helping out.

If that sounds like something you'd like to be a part of, we'd love to meet you.

Come and work #LikeABosch at Worcester Bosch.

Join us for your placement year in summer 2026! Our internships are designed to give you an insight into what it's like to work for a world-renowned brand with a culture of support and community.

The Customer Logistics Team is responsible for all aspects of Order Processing and Order Management for Merchants, Stockists and other Bosch business areas, including export, staff and inter-departmental. We work with the wider Logistics departments daily and collaborate with many other Bosch business areas.

We have a passion for providing excellent customer service and care to our customers. We are also committed to ensure that our workplace is supportive of our colleagues and a happy place to work

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In this role, you will be responsible for:

Day to day your role as our intern will be to support the customer order process ensuring all orders are accurately managed, answer customer enquires via phone and email, resolving any issues that may arise, maintain daily reports and work as team to support your colleagues.

Other responsibilities include business compliance topics, project work and a focus on continuous improvements within the department.

Interested? Upload your CV and a Cover Letter today!

Qualifications

Please note that to be eligible for this role, you must be an undergraduate student seeking a placement year as part of your degree - if you do not meet these criteria please consider applying for other positions.

Our ideal candidate must have:

Strong customer service focused skills

Ability to communicate well to all business levels

A team player with the ability to work independently

Computer literate in Microsoft packages

Great telephone manner

Good attention to detail with a right first time approach

Our ideal candidate should have:

Can do attitude and positive mindset

Receptive to new ideas, approaches and ways of working

Able to adjust to changing circumstances and demands

Right To Work:

please ensure you have a valid Right To Work in the UK status for the entirety of the placement year upon submitting an application.

Additional Information

Deadline for Applications: 20th December 2025

Please note, we reserve the right to close this vacancy at any time so we encourage candidates to submit their ap-plications as soon as possible.


Expected Start Date: July 2026

Please note that this date is advisory and can be flexible within reason.


Contract Duration: 1 year


Working Hours:

39 hours per week - standard working pattern of 08:00 - 17:00 Monday to Thursday and 08:00 - 16:00 Friday with a 1-hour lunchbreak


Working with us comes with the following benefits:

20 days annual leave per year plus bank holidays Access to the Perkbox Benefits platform Discounts on products from across the Bosch Group Enhanced pension contributions Access to Bosch Social Club membership offering you and up to 5 friends and family discounts on excur-sions and events Volunteering days Policy to support growing families Health & wellbeing support including: over 200 trained mental health first aid champions, free of charge employee assistance programme * And more!