Job Description

As one of the largest insurers in the world, Chubb offers outstanding employee benefits and fosters a diverse working culture. We are eager to hear from individuals who are interested in joining our team.


Embarking on a career as an Underwriting Assistant at Chubb opens the door to a multitude of exciting opportunities within the company. This role lays a strong foundation in key areas such as the insurance industry, risk assessment, and client management. As an Underwriting Assistant, you will acquire valuable skills and insights that can pave the way for advancement into roles in operations, underwriting, claims management, risk analysis, and even leadership positions. Chubb is renowned for its dedication to employee development, offering numerous pathways for career progression and professional growth within the organization.


In this role, your primary responsibility will be to support the Underwriting teams by managing operational tasks, thereby enabling them to concentrate on production and underwriting.


The ideal candidate will ensure consistently accurate processing across Chubb Global Markets by adhering to the "right first-time" principle, which involves 100% data quality checking prior to booking.


This position offers dual accountability to both underwriting management and operations, providing a fantastic opportunity to develop a career in these areas and beyond. Whether you aspire to excel in operations, claims, finance, or other exciting fields within insurance, this role is your starting point.

Key Responsibilities:

Ensure high quality and efficient processing of administration requests (80%) + Produce accurate, timely and efficient data entry of insurance risks, alongside general administrative duties such as indexing documentation and mailbox monitoring
+ Be able to manage the flow of bound risks received from the underwriters through to the operations offshore team by completing booking instructions.
+ To deliver, monitor, maintain and improve the team's KPIs (Key Performance Indicators) and SLAs (Service Level Agreements)
+ Ensure all processing and credit control queries are answered within SLA/ agreed time frames.
+ Build strong working relationships with underwriting teams and ensure that underwriting management are regularly communicated with and kept updated on appropriate issues.
+ Collaborate closely with brokers upon request in addition to internal departments such as credit control, claims and compliance.
+ Work within the framework of Chubb ethical and service standards.
Support a culture of continuous improvement (15%) + In this role you will work in conjunction with the booking and underwriting teams to ensure efficient working practices are in place. (E.g. identifying process improvements, providing feedback to reduce rework or errors and escalate any blockages to the Operations Team Leader where it is vital.)
+ You will be asked to support with writing and review of process guides.
Complete any other responsibilities/ad hoc initiatives provided by Team Leader (5%) + Ad hoc requests might be required such as create and maintain reports, be at the box in Lloyd's with the UW teams and provide training to new starters.

Knowledge & Experience:

Minimum A level standard (or equivalent). Proficient in written and spoken English Aptitude for compiling, evaluating and interpreting detailed information and data. Customer centric attitude and focus. Excellent level of attention to detail and accuracy. Good computer skills including Microsoft Outlook and Excel skills. Numbers driven Effective verbal and written communications in English. Preferred experience in Back office and/or Customer Support Good understanding of SLAs, targets and KPI's Knowledge about insurance contracts * You are expected to undertake training/progressing through professional examinations