Job Description

UK London


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Credit


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22 Aug 2025


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R-0004158

We're reinventing payments.

In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing.



Now, over 150,000 customers across four countries choose to transact billions with us every year.

But we're just getting started.



Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.

The Role...

Launch Your Fintech Career in the UK with Dojo!



2025 is an exciting year for Dojo as we continue our expansion across Europe--and we're proud to be deepening our roots in the UK, our most established and advanced market. As part of this growth, we're seeking a motivated and curious Underwriting Associate to join our UK Risk team and play a key role in supporting merchant onboarding and risk controls.



Based in London, this role is ideal for someone at the early stages of their career who's eager to gain practical experience in underwriting and risk within a high-growth, technology-driven environment. You'll work alongside experienced underwriters and cross-functional teams including Risk, Compliance, and Commercial, as you learn to assess merchant applications, understand risk profiles, and help deliver seamless, secure payments.



We're looking for someone with a sharp eye for detail, an appetite for learning, and the ambition to grow into a future expert in fintech risk management.

What You Will Do...

Support Application Reviews:

Assist in evaluating merchant applications to ensure a balanced approach between commercial opportunity and risk, while maintaining service quality and speed.

Conduct Initial KYC/CDD checks:

Learn and perform basic Know Your Customer (KYC) and Customer Due Diligence (CDD) checks on new merchant applications ensuring adherence to regulatory compliance requirements.

Learn Risk Assessment Techniques:

Begin to understand how to identify red flags, assess business models, and review basic financial and KYC/KYB documentation under supervision.

Assist in Credit Evaluations:

Help the team review financial and operational data to flag credit or fraud risks and build foundational knowledge of risk indicators.

Compliance Support:

Learn how to support KYC/KYB reviews and documentation checks, ensuring all merchant onboarding aligns with UK regulations and company standards.

Understand Acquiring Risks:

Build awareness of payment industry risks and how Dojo protects against them across diverse UK sectors.

Partner with Commercial Teams:

Support sales and account managers by helping resolve risk-related questions, following up on pended applications and contributing to smoother, faster onboarding experiences.

Collaborate Cross-Functionally:

Work with Compliance, Financial Crime, and Operational teams to understand how we manage risk throughout the merchant journey.

Contribute to Continuous Improvement:

Share observations and feedback to help enhance underwriting tools, processes, and merchant experience as you learn.

Proactive Problem Solving:

Develop the ability to identify potential roadblocks in the onboarding process and work collaboratively to find effective solutions.

What You Will Bring...

Desire to Learn:

A strong interest in risk, compliance, or finance, with a growth mindset and a willingness to get stuck in and build practical knowledge from the ground up.

Detail Orientation:

A methodical and careful approach to reviewing documentation, with a natural curiosity for spotting inconsistencies or patterns.

Understanding of KYC Principles:

Basic awareness of Know Your Customer (KYC) and Customer Due Diligence (CDD) concepts and the importance of regulatory compliance.

Subjective Reasoning:

An ability to go beyond checklists--willing to consider the bigger picture, apply judgment in ambiguous situations, and learn how to weigh risk factors that don't always follow a formula.

Clear Communicator:

Comfortable asking questions, learning how to explain your thinking, and working with colleagues across functions.

Commercially Aware:

Understands that onboarding is about balancing opportunity with risk--and is keen to learn how we make smart decisions that support both.

Collaborative Attitude:

A team player who enjoys working in a fast-paced, supportive environment, and is ready to contribute from day one.

Proactive and Resourceful:

Demonstrates initiative in tackling challenges and finding solutions, with a willingness to go the extra mile to deliver them.

Language Skills:

Fluency in English is essential.

Dojo home and away

We believe our best work happens when we collaborate in-person. These "together days" foster communication, drive innovation and spark our brightest ideas.



That's why we have an office-first culture. This means working from the office 4+ days per week.



With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.

Question: what's curious, relentless, and customer obsessed?

If you're keen to know the answer, you're a third of the way to meeting our Dojo values.



If the following speak to you, let's talk:


You're curious. You have a real desire to learn and create. You're relentless. You keep going even when it's easier not to. You're customer-obsessed. You know how important customers are to what you do.



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Diversity, equity, and inclusion at Dojo

From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK.



And something that's fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.



Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.



If you care about your work, you're curious, and you think customer-first, you have a place at Dojo.



To make sure you're the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.





Visit dojo.careers to find out more about our benefits and what it's like to work at Dojo, or check out our LinkedIn and Instagram pages.



#LI-Hybrid